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pannal / Sub-Zero.bundle

Subtitles for Plex, as good you would expect them to be.
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JsonDecodeError at Supersubtitles provider #778

Closed sugarman402 closed 2 years ago

sugarman402 commented 2 years ago

When Subzero tries to parse with the supersubtitle provider, it fails with JSONDecodeError: Expecting value: line 1 column 1 (char 0) It started couple days ago. I'm using SubZero 2.6.5.3268 and Plex 1.25.2.5319 on an Ubuntu 16.04 LTS. Tried with different plex and Subzero versions but the outcome was always the same.

2021-12-27 17:18:11,238 (-4e011270) :  INFO (logger:30) - subliminal_patch.core: Skipping provider 'wizdom': no language to search for
2021-12-27 17:18:11,240 (-4df06270) :  INFO (logger:30) - subliminal_patch.core: Initializing provider bsplayer
2021-12-27 17:18:11,242 (-4e034270) :  INFO (logger:30) - subliminal_patch.providers.hosszupuska: Getting the page for episode 7
2021-12-27 17:18:11,246 (-4dee3270) :  INFO (logger:30) - subliminal_patch.core: Initializing provider podnapisi
2021-12-27 17:18:11,249 (-4df06270) :  INFO (logger:30) - subliminal_patch.providers.bsplayer: Sending request: logIn.
2021-12-27 17:18:11,250 (-4dec0270) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Resolved www.feliratok.info to 91.146.167.138 using [u'1.1.1.1', u'8.8.8.8']
2021-12-27 17:18:11,260 (-4e034270) :  INFO (logger:30) - subliminal_patch.providers.hosszupuska: Url http://hosszupuskasub.com/sorozatok.php?cim=Better+Call+Saul&evad=01&resz=07&nyelvtipus=%25&x=24&y=8
2021-12-27 17:18:11,263 (-4dee3270) :  INFO (logger:30) - subliminal_patch.providers.podnapisi: Searching subtitles {'sTE': 7, 'sXML': 1, 'sL': 'hu', 'sY': 2015, 'sK': u'better call saul', 'sTS': 1}
2021-12-27 17:18:11,270 (-4e034270) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Using hosszupuskasub.com=172.67.158.13 from cache
2021-12-27 17:18:11,277 (-4dee3270) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Using podnapisi.net=91.185.203.249 from cache
2021-12-27 17:18:11,371 (-4df06270) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Resolved s107.api.bsplayer-subtitles.com to 136.243.64.117 using [u'1.1.1.1', u'8.8.8.8']
2021-12-27 17:18:11,473 (-4dee3270) :  DEBUG (logger:28) - subliminal_patch.http: DNS: Using www.podnapisi.net=91.185.203.249 from cache
2021-12-27 17:18:11,522 (-4dec0270) :  ERROR (logger:38) - subliminal_patch.core: Unexpected error in provider 'supersubtitles': Traceback (most recent call last):
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/core.py", line 164, in list_subtitles_provider
    results = self[provider].list_subtitles(video, provider_languages)
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/providers/supersubtitles.py", line 364, in list_subtitles
    subs = self.query(title, video=video)
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/providers/supersubtitles.py", line 245, in query
    series_id = self.find_id(series, year, series)
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/subliminal_patch/providers/supersubtitles.py", line 207, in find_id
    results = r.json()
  File "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-ins/Sub-Zero.bundle/Contents/Libraries/Shared/requests/models.py", line 897, in json
    return complexjson.loads(self.text, **kwargs)
  File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/site-packages/simplejson/__init__.py", line 488, in loads
    return _default_decoder.decode(s)
  File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/site-packages/simplejson/decoder.py", line 370, in decode
    obj, end = self.raw_decode(s)
  File "/usr/lib/plexmediaserver/Resources/Python/lib/python2.7/site-packages/simplejson/decoder.py", line 389, in raw_decode
    return self.scan_once(s, idx=_w(s, idx).end())
JSONDecodeError: Expecting value: line 1 column 1 (char 0)

2021-12-27 17:18:11,524 (-4dec0270) :  INFO (config:987) - Throttling supersubtitles for 10 minutes, until 21/12/27 17:28, because of: JSONDecodeError. Exception info: 'Expecting value: line 1 column 1 (char 0)'
2021-12-27 17:18:11,539 (-4dec0270) :  INFO (datakit:131) - Saved the dictionary file

Some other log entries about the environment.

2021-12-27 17:12:26,103 (-48049450) :  DEBUG (menu:381) - ----- Environment -----
2021-12-27 17:12:26,104 (-48049450) :  DEBUG (menu:382) - Platform: Linux-i386
2021-12-27 17:12:26,105 (-48049450) :  DEBUG (menu:383) - OS: Linux
2021-12-27 17:12:26,106 (-48049450) :  DEBUG (menu:384) - Python: 2.7.17
2021-12-27 17:12:26,107 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR: /var/lib/plexmediaserver/Library/Application Support
2021-12-27 17:12:26,108 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_HOME: /usr/lib/plexmediaserver
2021-12-27 17:12:26,109 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_INFO_DEVICE: PC
2021-12-27 17:12:26,110 (-48049450) :  DEBUG (menu:392) - PLEXBUNDLEDEXTS: 1
2021-12-27 17:12:26,111 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_INFO_MODEL: i686
2021-12-27 17:12:26,112 (-48049450) :  DEBUG (menu:392) - PLEXSERVERPORT: 32400
2021-12-27 17:12:26,113 (-48049450) :  DEBUG (menu:392) - PLEXLOCALAPPDATA: /var/lib/plexmediaserver/Library/Application Support
2021-12-27 17:12:26,113 (-48049450) :  DEBUG (menu:392) - PLEXTOKEN: xxxxxxxxxxxxxxxxxxx
2021-12-27 17:12:26,114 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_INFO_PLATFORM_VERSION: 16.04.7 LTS (Xenial Xerus)
2021-12-27 17:12:26,115 (-48049450) :  DEBUG (menu:392) - SZ_USER_AGENT: Sub-Zero/2.6.5.3268
2021-12-27 17:12:26,116 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_INFO_VENDOR: Ubuntu
2021-12-27 17:12:26,117 (-48049450) :  DEBUG (menu:392) - PLEXBUNDLEDPLUGINSPATH: /usr/lib/plexmediaserver/Resources/Plug-ins-c43dc0277
2021-12-27 17:12:26,118 (-48049450) :  DEBUG (menu:392) - PLEX_MEDIA_SERVER_MAX_PLUGIN_PROCS: 6
2021-12-27 17:12:26,119 (-48049450) :  DEBUG (menu:393) - Locale: ('hu_HU', 'UTF-8')
2021-12-27 17:12:26,122 (-48049450) :  DEBUG (menu:394) - -----------------------
2021-12-27 17:12:26,124 (-48049450) :  DEBUG (menu:396) - Setting log-level to DEBUG
2021-12-27 17:12:26,125 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: subliminal
2021-12-27 17:12:26,126 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: subliminal_patch
2021-12-27 17:12:26,127 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: enzyme
2021-12-27 17:12:26,128 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: guessit
2021-12-27 17:12:26,129 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: subzero
2021-12-27 17:12:26,130 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: libfilebot
2021-12-27 17:12:26,132 (-48049450) :  DEBUG (logger:7) - Registering LoggerHandler for dependency: cloudscraper
2021-12-27 17:12:26,133 (-48049450) :  DEBUG (__init__:72) - Sub-Zero 2.6.5.3268
2021-12-27 17:12:26,135 (-48049450) :  DEBUG (runtime:1117) - Created a thread named 'scheduler_worker'
2021-12-27 17:12:26,136 (-48049450) :  DEBUG (runtime:1117) - Created a thread named 'queue_worker'
2021-12-27 17:12:26,138 (-48049450) :  DEBUG (runtime:1117) - Created a thread named 'start'
2021-12-27 17:12:26,143 (-48049450) :  INFO (core:611) - Started plug-in
2021-12-27 17:12:26,145 (-48049450) :  DEBUG (socketinterface:160) - Starting socket server
2021-12-27 17:12:26,149 (-48049450) :  DEBUG (runtime:1117) - Created a thread named 'start'
2021-12-27 17:12:26,151 (-48049450) :  INFO (socketinterface:184) - Socket server started on port 40637
2021-12-27 17:12:26,155 (-48049450) :  INFO (pipeinterface:25) - Entering run loop
2021-12-27 17:12:26,157 (-48049450) :  DEBUG (runtime:717) - Handling request GET /:/prefixes
2021-12-27 17:12:26,168 (-48049450) :  DEBUG (runtime:814) - Found route matching /:/prefixes
2021-12-27 17:12:26,174 (-48049450) :  DEBUG (runtime:924) - Response: [200] MediaContainer, 449 bytes
2021-12-27 17:14:42,490 (-4c44b270) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.subzero/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo2CnMyCmVuczQKbGFuZ2IwczYKbWFudWFsYjBzNwpwcmltYXJ5aTAKczcKdmVyc2lvbnIxCnM2Cmt3YXJnc3M3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZTUKbnM4CnBhcmVudElEczQyCmNvbS5wbGV4YXBwLmFnZW50cy50aGV0dmRiOi8vNzQyMDU%40bGFuZz1lbnM0Cmd1aWRiMXM1CmZvcmNlczI2CmNvbS5wbGV4YXBwLmFnZW50cy50aGV0dmRiczEzCnByaW1hcnlfYWdlbnRzNQozNjA4NHMyCmlkcjAK
2021-12-27 17:14:42,568 (-4c44b270) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.subzero/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo2CnMyCmVuczQKbGFuZ2IwczYKbWFudWFsYjBzNwpwcmltYXJ5aTAKczcKdmVyc2lvbnIxCnM2Cmt3YXJnc3M3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZTUKbnM4CnBhcmVudElEczQyCmNvbS5wbGV4YXBwLmFnZW50cy50aGV0dmRiOi8vNzQyMDU@bGFuZz1lbnM0Cmd1aWRiMXM1CmZvcmNlczI2CmNvbS5wbGV4YXBwLmFnZW50cy50aGV0dmRiczEzCnByaW1hcnlfYWdlbnRzNQozNjA4NHMyCmlkcjAK
2021-12-27 17:14:42,570 (-4c44b270) :  INFO (agentkit:961) - Searching for matches for {'id': '36084', 'guid': 'com.plexapp.agents.thetvdb://74205?lang=en', 'force': True, 'primary_agent': 'com.plexapp.agents.thetvdb', 'parentID': None}
2021-12-27 17:14:42,572 (-4c44b270) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/library/metadata/36084/tree'
2021-12-27 17:14:42,657 (-4c44b270) :  DEBUG (accessor:68) - Creating a new read-only model access point for provider com.plexapp.agents.thetvdb in namespace 'metadata'
2021-12-27 17:14:42,685 (-4c44b270) :  DEBUG (model:32) - Loading model with GUID com.plexapp.agents.thetvdb://74205?lang=en
2021-12-27 17:14:42,693 (-4c44b270) :  DEBUG (model:234) - Deserializing from /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/TV Shows/5/6e0d25d41f6cde96fed18afd826dccf9285cea0.bundle/Contents/com.plexapp.agents.thetvdb/Info.xml
2021-12-27 17:14:42,719 (-4c841270) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.subzero/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo2CnMyCmVuczQKbGFuZ2IwczYKbWFudWFsYjBzNwpwcmltYXJ5aTAKczcKdmVyc2lvbnIxCnM2Cmt3YXJnc3M3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZTUKbnM4CnBhcmVudElEczQzCmNvbS5wbGV4YXBwLmFnZW50cy50aGV0dmRiOi8vMzIzMTY4P2xhbmc9ZW5zNApndWlkYjFzNQpmb3JjZXMyNgpjb20ucGxleGFwcC5hZ2VudHMudGhldHZkYnMxMwpwcmltYXJ5X2FnZW50czUKMzYyNThzMgppZHIwCg__
2021-12-27 17:14:42,734 (-4c841270) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.subzero/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo2CnMyCmVuczQKbGFuZ2IwczYKbWFudWFsYjBzNwpwcmltYXJ5aTAKczcKdmVyc2lvbnIxCnM2Cmt3YXJnc3M3ClRWX1Nob3dzMTAKbWVkaWFfdHlwZTUKbnM4CnBhcmVudElEczQzCmNvbS5wbGV4YXBwLmFnZW50cy50aGV0dmRiOi8vMzIzMTY4P2xhbmc9ZW5zNApndWlkYjFzNQpmb3JjZXMyNgpjb20ucGxleGFwcC5hZ2VudHMudGhldHZkYnMxMwpwcmltYXJ5X2FnZW50czUKMzYyNThzMgppZHIwCg__
2021-12-27 17:14:42,740 (-4c841270) :  INFO (agentkit:961) - Searching for matches for {'id': '36258', 'guid': 'com.plexapp.agents.thetvdb://323168?lang=en', 'force': True, 'primary_agent': 'com.plexapp.agents.thetvdb', 'parentID': None}
2021-12-27 17:14:42,744 (-4c841270) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/library/metadata/36258/tree'
2021-12-27 17:14:42,813 (-4c44b270) :  DEBUG (__init__:117) - Sub-Zero 2.6.5.3268, series search
2021-12-27 17:14:42,821 (-4c44b270) :  DEBUG (runtime:88) - Sending packed state data (107 bytes)
2021-12-27 17:14:42,822 (-4c44b270) :  DEBUG (runtime:924) - Response: [200] str, 600 bytes
sugarman402 commented 2 years ago

It was an issue on the supersubtitle's side, they disabled the json output.

sugarman402 commented 2 years ago

It was an issue on the supersubtitle's side, they disabled the json output.