DV-597 ⁃ Develop HWC Chatbot for Arabian Leopard Initiative project

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Develop a Human Wildlife Conflict (HWC) Chatbot for the Arabian Leopard Initiative project (lead by David Mills with oversight from Gareth Mann).

• What will be your use case for messaging?
  • whatsapp chatbot line for reporting human wildlife conflict in Saudi Arabia, with the bot prompting basic questions such as:
  • description of the conflict, including if this was the first time a conflict occurred 
  • description of any preventative measures taken
  • how many domestic animals were killed by the wild animal (ideally with the option to submit photos)
  • where the attack took place (ideally a location pin)
  • when the attack happened
  • contact details of the person reporting the incident (The team on the ground would then follow up with a call/visit)
  • contact details of any other witnesses 
  • perhaps we can build in a feedback mechanism for the bot?
  • perhaps we can build in educational materials that the bot can provide to the reporter
  • probably best to offer English and Arabic options for the reporter
  • high security and data privacy awareness in Saudi kingdom to be considered
• Estimated monthly volumes?
  • no idea, estimated at 10 conversations a month? maybe? not high.

┆Issue is synchronized with this Jira Epic by Unito ┆Attachments: Human Wildlife Conflict Chatbot for ALI.eml

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➤ Shannon Dubay commented:

Added the email intro as an attachment to this task for additional context.

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➤ Shannon Dubay commented:

Melvin Ollewagen , leading off of what we have previously looked into, this will be going ahead this year. Scheduled this work for April, when David will be in Cape Town. He is prepared to dedicate significant time to being available to feedback and advice during this process. I have made it clear that we will be setting up the chatbot, very much with his help, but his team/project will be responsible for maintaining it.