Failed setup

[danwooller]

System Health details

System Information

version	core-2024.10.4
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.4
os_name	Linux
os_version	6.6.54-haos
arch	x86_64
timezone	Europe/London
config_dir	/config

Home Assistant Community Store

GitHub API | ok -- | -- GitHub Content | ok GitHub Web | ok HACS Data | ok GitHub API Calls Remaining | 5000 Installed Version | 2.0.1 Stage | running Available Repositories | 1457 Downloaded Repositories | 11

Home Assistant Cloud

logged_in | false -- | -- can_reach_cert_server | ok can_reach_cloud_auth | ok can_reach_cloud | ok

Home Assistant Supervisor

host_os | Home Assistant OS 13.2 -- | -- update_channel | stable supervisor_version | supervisor-2024.10.3 agent_version | 1.6.0 docker_version | 27.2.0 disk_total | 97.7 GB disk_used | 20.2 GB healthy | true supported | true host_connectivity | true supervisor_connectivity | true ntp_synchronized | true virtualization | oracle board | ova supervisor_api | ok version_api | ok installed_addons | Samba share (12.3.2), Terminal & SSH (9.15.0), Mosquitto broker (6.4.1), Let's Encrypt (5.2.3), Samba Backup (5.2.0), Zigbee2MQTT (1.41.0-1)

Dashboards

dashboards | 5 -- | -- resources | 19 views | 4 mode | yaml

Recorder

oldest_recorder_run | 26 October 2024 at 06:59 -- | -- current_recorder_run | 2 November 2024 at 12:17 estimated_db_size | 874.41 MiB database_engine | sqlite database_version | 3.45.3

Checklist

• [X] I have enabled debug logging for my installation.
• [X] I have filled out the issue template to the best of my ability.
• [X] This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• [X] This issue is not a duplicate issue of any previous issues..

Describe the issue

xxxx@gmail.com No devices or entities Failed setup, will retry: {"Data":[],"StatusCode":"1","Status":"Fail","MessageID":"S_SMR_1058","Message":"Something went wrong. Please try after some time","Values":null,"EnableMyUse":false}

Reproduction steps

1. Follow installation instructions
2. Select Anglia
3. Select Standard tariff

Debug logs

2024-11-02 12:43:12.460 DEBUG (MainThread) [pyanglianwater.api] >> Request to login successful.
2024-11-02 12:43:12.503 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c13831fbaace11 effect from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.564 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c13871978557f9 power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.606 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c13871978557f9 switch_type from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.723 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c1383b193cd135 effect from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.773 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c1383b193cd135 color_power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.841 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138f1031bbfc3 power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.884 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138f1031bbfc3 light_type from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.912 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138d99b049e60 temperature_unit from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.933 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138955914b697 temperature_unit_convert from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.986 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138ac5a67fb6c power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:12.998 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138ac5a67fb6c switch_type from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.046 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0x0c4314fffe6446b0 working_day from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.089 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0x50325ffffe124368 working_day from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.133 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138c329cf9ab7 effect from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.136 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138c329cf9ab7 color_power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.141 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0x50325ffffe7a461c working_day from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.150 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138778a9b1f6b effect from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.254 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138778a9b1f6b color_power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.278 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c13861ac78d68d sensitivity from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.297 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c13861ac78d68d keep_time from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.329 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138fb3f19635f temperature_unit from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.338 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xe8e07efffebc943d working_day from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.354 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138dcae829d36 sensitivity from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.375 WARNING (SyncWorker_8) [custom_components.truenas.api] TrueNAS 192.168.0.5 unable to fetch data "system/info" (no_response)
2024-11-02 12:43:13.379 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138dcae829d36 keep_time from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.419 WARNING (MainThread) [homeassistant.components.kodi.media_player] Unable to connect to Kodi via websocket
2024-11-02 12:43:13.421 WARNING (MainThread) [homeassistant.components.kodi.media_player] Unable to connect to Kodi via websocket
2024-11-02 12:43:13.421 WARNING (MainThread) [homeassistant.components.kodi.media_player] Unable to connect to Kodi via websocket
2024-11-02 12:43:13.434 WARNING (MainThread) [homeassistant.components.kodi.media_player] Unable to connect to Kodi via websocket
2024-11-02 12:43:13.476 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xb43a31fffefd746d power_on_behavior from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.519 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 1221051039810110150109113116116_0x00124b0026b848db log_level from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.592 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0x50325ffffe0347fc working_day from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.642 INFO (MainThread) [homeassistant.components.mqtt.discovery] Found new component: select 0xa4c138519df1262a effect from external application Zigbee2MQTT, version: 1.41.0, support URL: https://www.zigbee2mqtt.io
2024-11-02 12:43:13.646 DEBUG (MainThread) [custom_components.anglian_water] Finished fetching anglian_water data in 1.109 seconds (success: False)

Diagnostics dump

No response

[pantherale0]

Hi,

This error is produced by the API that the integration uses.

I'll have a look to see through my notes if I've seen it before, but it looks like something to do with your AW account.

"EnableMyUse":false might mean usage data has been disabled on your account. But as there are no API docs it could mean anything.

[danwooller]

Hi,

This error is produced by the API that the integration uses.

I'll have a look to see through my notes if I've seen it before, but it looks like something to do with your AW account.

"EnableMyUse":false might mean usage data has been disabled on your account. But as there are no API docs it could mean anything.

Thanks, the water meter was installed earlier this week. When I click Hourly, it says "Once we have enough reads, we'll show your water usage history here." There's no a lot else to change on the account. I'll try again once all the "Coming Soon" messages disappear, perhaps it doesn't like the lack of data?

[pantherale0]

Ahh yeah that will be the problem then, it sounds like the meter is not fully connected yet. Although if you leave the integration configured it should continue to retry.