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papacarp / pooltool.io

A public repo to keep track of issues and feature requests in pooltool
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Pooltool.io not recognizing my staking address. #165

Closed Ankney67 closed 2 years ago

Ankney67 commented 2 years ago

I claimed my staking address back in Feb. 2021 and have been using the same one. After todays epoch when I paste my staking address into the Reward Data for Taxes field it states the address is not valid - see attachment. When I look at my profile in pooltool.io it is showing that i have not claimed my staking address - see attachment. When I open the pool address and find my stake address it states that I have claimed it. See attachment Screenshot 2022-08-08 201854 Screenshot 2022-08-08 200726

Screenshot 2022-08-08 200825

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papacarp commented 2 years ago

will take a look in next 24 hours

On Mon, Aug 8, 2022 at 5:22 PM Ankney67 @.***> wrote:

I claimed my staking address back in Feb. 2021 and have been using the same one. After todays epoch when I paste my staking address into the Reward Data for Taxes field it states the address is not valid - see attachment. When I look at my profile in pooltool.io it is showing that i have not claimed my staking address - see attachment. When I open the pool address and find my stake address it states that I have claimed it. See attachment [image: Screenshot 2022-08-08 201854] https://user-images.githubusercontent.com/110869657/183536482-99ac9f27-49b4-4012-86db-8c21f34221a6.png [image: Screenshot 2022-08-08 200726] https://user-images.githubusercontent.com/110869657/183536508-feb08b15-1b38-4d52-b742-12ff994ce31d.png

[image: Screenshot 2022-08-08 200825] https://user-images.githubusercontent.com/110869657/183536497-74050c14-1f38-440d-9f91-1c91f444a20a.png

.

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Ankney67 commented 2 years ago

Thank you.

On Mon, Aug 8, 2022, 8:34 PM Mike @.***> wrote:

will take a look in next 24 hours

On Mon, Aug 8, 2022 at 5:22 PM Ankney67 @.***> wrote:

I claimed my staking address back in Feb. 2021 and have been using the same one. After todays epoch when I paste my staking address into the Reward Data for Taxes field it states the address is not valid - see attachment. When I look at my profile in pooltool.io it is showing that i have not claimed my staking address - see attachment. When I open the pool address and find my stake address it states that I have claimed it. See attachment [image: Screenshot 2022-08-08 201854] < https://user-images.githubusercontent.com/110869657/183536482-99ac9f27-49b4-4012-86db-8c21f34221a6.png

[image: Screenshot 2022-08-08 200726] < https://user-images.githubusercontent.com/110869657/183536508-feb08b15-1b38-4d52-b742-12ff994ce31d.png

[image: Screenshot 2022-08-08 200825] < https://user-images.githubusercontent.com/110869657/183536497-74050c14-1f38-440d-9f91-1c91f444a20a.png

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Ankney67 commented 2 years ago

I checked today and the problem is resolved. Thank you!

papacarp commented 1 year ago

looks like you have claimed it under the old methodology. we migrated to using logins just with your stake_key instead of email addresses for privacy reasons. The reason it's still showing as claimed is because we used the same cookie name in the website to show which addresses you have claimed under both the old and new login methodology. Probably a bad call on our our part but in a year and a half you are the first to notice so maybe not a huge deal.

Recommend you go ahead and sign up for a new account and claim them again if you want them all in one place.

Mike

On Mon, Aug 8, 2022 at 5:22 PM Ankney67 @.***> wrote:

I claimed my staking address back in Feb. 2021 and have been using the same one. After todays epoch when I paste my staking address into the Reward Data for Taxes field it states the address is not valid - see attachment. When I look at my profile in pooltool.io it is showing that i have not claimed my staking address - see attachment. When I open the pool address and find my stake address it states that I have claimed it. See attachment [image: Screenshot 2022-08-08 201854] https://user-images.githubusercontent.com/110869657/183536482-99ac9f27-49b4-4012-86db-8c21f34221a6.png [image: Screenshot 2022-08-08 200726] https://user-images.githubusercontent.com/110869657/183536508-feb08b15-1b38-4d52-b742-12ff994ce31d.png

[image: Screenshot 2022-08-08 200825] https://user-images.githubusercontent.com/110869657/183536497-74050c14-1f38-440d-9f91-1c91f444a20a.png

.

— Reply to this email directly, view it on GitHub https://github.com/papacarp/pooltool.io/issues/165, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVNBMVFBNBZMGEXXQFMOMDVYGQDXANCNFSM5565DRDQ . You are receiving this because you are subscribed to this thread.Message ID: @.***>