a8t
commented
3 years ago Interesting. Here's some thoughts.
Poll vs notification
Gmail seems to have a Push Notification system that could be used instead of polling. The push notification POST body includes a base64-encoded string that parses to:
{"emailAddress": "user@example.com", "historyId": "9876543210"}
where historyId refers to a new History object, which represents an atomic change to the user's inbox.
What is a "new email"
History has this shape (per this link):
{
"id": string,
"messages": [
{
object (Message)
}
],
"messagesAdded": [
{
object (MessageAdded)
}
],
"messagesDeleted": [
{
object (MessageDeleted)
}
],
"labelsAdded": [
{
object (LabelAdded)
}
],
"labelsRemoved": [
{
object (LabelRemoved)
}
]
}So I think it's straightforward to get the new Message (from History.messagesAdded).
Parsing
A Message looks like this:
{
"id": string,
"threadId": string,
"labelIds": [
string
],
"snippet": string,
"historyId": string,
"internalDate": string,
"payload": {
object (MessagePart)
},
"sizeEstimate": integer,
"raw": string
}
We'd have to look further into what MessagePart looks like.
Replying to a thread
If you're trying to send a reply and want the email to thread, make sure that:
- The Subject headers match
- The References and In-Reply-To headers follow the RFC 2822 standard.
reichert621
wmnnd
Problem Users want to sync their
support@email accounts with Papercups.Why?
support@email from the customer's perspectiveSolution TODO: spec this out some more!
Some thoughts:
slack_conversation_threads, i.e. agmail_conversation_threadstableDescribe alternatives you've considered Need to investigate if Mailgun makes it possible to do something like this more easily đ¤ hard to imagine that would be the case though?
Additional context TBD
Testing This will probably require a fair bit of manual testing.
(TODO: list out some QA test case scenarios)
Questions, or need help getting started? Feel free to ask below, or ping us on Slack :)
(You can also check out our CONTRIBUTING.md)