papercups-io / papercups

Open-source live customer chat
https://app.papercups.io/demo
MIT License
5.76k stars 525 forks source link

Include conversation source details in initial Slack message #918

Closed reichert621 closed 3 years ago

reichert621 commented 3 years ago

Description

Include conversation source details in initial Slack message (e.g. email vs chat vs SMS). Also includes email subject line if available.

Issue

https://github.com/papercups-io/papercups/issues/914 https://github.com/papercups-io/papercups/issues/915

Screenshots

Screen Shot 2021-07-22 at 11 09 52 AM

Checklist