papercups-io / papercups

Open-source live customer chat
https://app.papercups.io/demo
MIT License
5.76k stars 525 forks source link

Closing conversations in bulk is annoying in the dashboard #934

Open cheeseblubber opened 3 years ago

cheeseblubber commented 3 years ago

Problem I want to mass close conversations and the UX is slow and I have to wait for the delay.

Solution Instead of delaying the closing when pressing cmd + D have pop up notification on the right side that lets you reopen the conversation

Describe alternatives you've considered Bulk closing where you can click on multiple conversations and close it. (This partial solves the problem because sometimes I want to read the entire thread before closing a conversation)