Q: Is it possible to add every new contact to a certain journey?

[mattes3]

When a new user signs up to one of my products, I want to send an identify call to Parcelvoy. Is it possible to add this new user to a certain journey, e.g. an "introduction" journey, automatically? If so, what do I need to do?

[pushchris]

@mattes3 apologies for the delay. There are a few ways to do what you are looking for:

1. Create a list with no rules and use that as the entrance to the journey (downside is it may enter all of your existing users right away)
2. Create an event alongside the identify call (obviously seems like you are trying to avoid this)
3. Use the subscribed event that is created when a user is subscribed to a given channel and look for the channel you care about
4. Beta (will be out in next release): Switch to not identifying users but instead create an event and pass the user data into the event (there is a new field being added called user on that API call that will create the user if they do not exist). This code is merged but not yet in a release

Could also be worth on our end looking into adding events for account creation so that you could pull timestamp data from it, etc.

[mattes3]

Yes, I was trying to avoid the event because the introduction journey should be sent only once, regardless of how many ways my users sign up.

You mention a channel with a subscribed event. I didn't see a "channel" in my self-hosted Parcelvoy (maybe I overlooked it?). Can you share some detail about what a channel is and what it does? Or was it just a synonym for "list"?

[pushchris]

@mattes3 what do you mean by "how many ways a user signs up"? In theory the same user should share the same external ID value, so their profiles would be merged into one on Parcelvoy. When a user is added to a new subscription group (might be the better wording here) an event is triggered that they are now a part of that subscription. You could use the creation of that event to trigger the journey. Additionally, I merged some code in yesterday that will trigger a user_created event only when an account is first created which you could use for journeys as well

[mattes3]

The user_created event would already solve most of the problem, thanks so much! How do I get the new version, just a docker pull on the image with the latest tag?

"Many ways to sign up", yes that it is a special problem of mine (see also #398):

I am planning to create several signup forms for lead magnets, e.g. a free checklist for this, a blueprint for that, etc. So my prospects might sign up for many of these, and I want to start the introduction journey only once for each of them, even when they submit several signup forms.

[pushchris]

We are working on finishing up the checklist items for the next release which will be a fairly large one. Hoping to have it complete by tomorrow and will then add a new tag, until then you would unfortunately need to pull from source

[pushchris]

The event is now available in v1.4.0

[mattes3]

You mean user_created is fired? Thank you so much!