Closed mattes3 closed 7 months ago
Originally when we created journeys we made event creation and user updating from a journey not trigger anything internally to prevent infinite loops. We've since added some restrictions on how many times a user can be in a journey, etc so it's probably fair to revisit that. Should be fairly simple to add
My users have a custom field called
status
. It can have several values, let's saysigned_up
andcustomer
for this example.I have a journey that sets the field to
customer
when an event calledpurchase_made
occurs (event-triggered entrance, set tomultiple entries allowed
).There is also a dynamic list called
Customers
with the rule$.status = customer
.Now when the event occurs, the journey runs correctly and sets
status = customer
, but the dynamic list is not updated, i.e. the user does not appear inside it, even a few minutes later.Can I expect that this will happen async, later? Or should it happen immediately?
BTW, when I click
Save Rules
again on the dynamic list, it says "Success, the list is being updated" and the user appears as a member of the list.