Upload files (Video file) more that 2mb doesn't work

parse-community / parse-server

Parse Server for Node.js / Express

https://parseplatform.org

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Upload files (Video file) more that 2mb doesn't work #8323

Open maravilhosinga opened 1 year ago

maravilhosinga commented 1 year ago

New Issue Checklist

[x ] I am not disclosing a vulnerability.
[x ] I am not just asking a question.
[x ] I have searched through existing issues.
[x ] I can reproduce the issue with the latest version of Parse Server.

Issue Description

Uploading files more than 2 mb doesn't work, it returns with error -1

Steps to reproduce

Upload video with more that 2mb

Actual Outcome

Class: ParseFile
Function: ParseApiRQ.upload
Status Code: -1
Type: UnknownError
Exception: FormatException: Unexpected character (at character 1)
<html>
^

Expected Outcome

Success

Environment

Parse Server versions from 5.0.0 with Self Hosted in Digital Ocean

Server

Parse Server version: 5.3.3
Operating system: Ubuntu 20.xx
Local or remote host : Digital Ocean

Database

System: MongoDB
Database version: 4 and 5
Local or remote host: MongoDB Atlas

Client

SDK: iOS, Android, Flutter and cloud code
SDK version: latest versions

Logs

parse-github-assistant[bot] commented 1 year ago

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mtrezza commented 1 year ago

Parse Server version: 5.0.0 and up Database version: 4 and 5 SDK version: latest versions

Please specify the exact versions you are using. Which storage adapter are you using, i.e. where are you trying to store the file? Please add any log entries and copy/paste the full error message.

maravilhosinga commented 1 year ago

Parse Server version: 5.3.3 Which storage adapter: @parse/s3-files-adapter This is error log:

Class: ParseFile
Function: ParseApiRQ.upload
Status Code: -1
Type: UnknownError
Exception: FormatException: Unexpected character (at character 1)
<html>
^

mtrezza commented 1 year ago

Were you able to find out where / why FormatException: Unexpected character (at character 1) occurs?

mtrezza commented 1 year ago

Which client SDKs and versions are you using when this happens? You wrote "SDK: iOS, Android, Flutter and cloud code", does this happen with all SDKs?

maravilhosinga commented 1 year ago

Which client SDKs and versions are you using when this happens? You wrote "SDK: iOS, Android, Flutter and cloud code", does this happen with all SDKs?

I tried with Flutter and Cloud code, but it works good with Parse Server version 4.5.0

Were you able to find out where / why FormatException: Unexpected character (at character 1) occurs?

It returned in error.

mtrezza commented 1 year ago

Here's a suggestion:

Try to use the Parse Server REST API and see if you can reproduce the issue. This way we may be able to rule out the SDK as source of the issue.
Try to determine the latest version of Parse Server that doesn't have that issue. You mentioned you don't experience the issue in Parse Server version 4.5.0, but 4.x went up to 4.10.7.