Closed jkallio closed 2 years ago
Could you please check out the troubleshooting section of the documentation, specifically the information about the logs? You can reply with the contents of the main.log
file here, so I can review it :smile:
The log doesn't show much. (Note, that I'm unable to enable the Debug mode as there is no Preferences in the menus - And toggling developer mode does nothing)
[2022-01-23 11:07:50.450] [info] Checking for update
[2022-01-23 11:07:51.958] [info] Update for version 1.9.2 is not available (latest version: 1.9.2, downgrade is disallowed).
[2022-01-23 11:07:51.958] [debug] checkForUpdatesAndNotify called, downloadPromise is null
[2022-01-23 11:09:38.962] [info] Checking for update
[2022-01-23 11:09:40.046] [info] Update for version 1.9.2 is not available (latest version: 1.9.2, downgrade is disallowed).
[2022-01-23 11:09:40.048] [debug] checkForUpdatesAndNotify called, downloadPromise is null
[2022-01-23 11:11:26.711] [info] Checking for update
[2022-01-23 11:11:28.550] [info] Update for version 1.9.2 is not available (latest version: 1.9.2, downgrade is disallowed).
[2022-01-23 11:11:28.550] [debug] checkForUpdatesAndNotify called, downloadPromise is null
Could you please update whether this still occurs in the recent release?
Still having the same issue.
@jkallio Thanks for letting me know. In the most recent release, that is, v2.0.0-beta.3, I included some changes that should make troubleshooting such issues easier - you can try downloading this one and sending me the logs file.
Deleting the whole ~/.config/Parsify Desktop/
directory before reinstalling the app may also help.
I will also try testing the app on some Linux distributions myself in the upcoming days.
Thanks for the tip. The application now works after removing ~/.config/Parsify Desktop/
folder before install. (I tried with v2.0.0-beta.3)
AppImage launches but the results pane only show blinking bars instead of results.