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[USERSNAP] Unable to login with user account njerunancy@gmail.com (verified bug from user email) #1908

Closed paninee closed 1 year ago

paninee commented 1 year ago

Sender: jesi.carson@gmail.com Taken at: https://participedia.net/ Fields:

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Browser: Safari 16 (iOS) Screen size: 390x844 Browser size: 390x664 Open #1591 in Usersnap

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jesicarson commented 1 year ago

Seems to only affect this account. I tried generating a new password in Auth0, but that didn’t help.

Steps to reproduce:

Logout and reload site. Click login, enter user email and temp pw and captcha. Result - returned to homepage not logged in.

I also tried logging in with my non-admin jesi@designnerds account, but I was logged in as expected.

jesicarson commented 1 year ago

@paninee please manually verify nancytemp@gmail.com so that she can login with this temp account and publish her entry (which I'll manually assign to her personal account once editing is fixed on the platform).

paninee commented 1 year ago

@jesicarson For some reasons, this user is blocked. I manually unblocked the account. Should be able to sign in now.

jesicarson commented 1 year ago

Thanks. I emailed her. Unfortunately there's a bug on re-assigning authorship, so I'll need to do this once you address that other issue. But closing this for now.

https://github.com/participedia/usersnaps/issues/1925