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particl / copay

Copay is a secure bitcoin wallet platform for both desktop and mobile devices.
http://copay.io
MIT License
22 stars 13 forks source link

Error tranfer Btc not in wallet #46

Open glopezriv opened 3 years ago

glopezriv commented 3 years ago

Hi I made a transfer to my copey wallet and it does not arrive.

I enter the wallet and it tells me:

Error Querying the blockchain.

The BTC address sent is:

12je5qgAykFtVpLG172bKWdJE8SVJt5N7u

Can you help me, please?

Greetings.

ap4400 commented 3 years ago

Had same problem for 8 going on 9 days

HenkSwardt commented 3 years ago

Good day, Thanks for reporting this.

We are aware of the issue and looking at some changes, but looks like we cant support Bitcoin at this stage.

As a solution the best we can suggest/advise would be to download Flarewallet or Bitpay and importing your wallet there.

ap4400 commented 3 years ago

My bitcoins are gone after importing to bitpay wallet it's not showing in wallet

On Thu, Oct 8, 2020, 2:16 AM HenkSwardt notifications@github.com wrote:

Good day, Thanks for reporting this.

We are aware of the issue and looking at some changes, but looks like we cant support Bitcoin at this stage.

As a solution the best we can suggest/advise would be to download Flarewallet or Bitpay and importing your wallet there.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/particl/copay/issues/46#issuecomment-705380901, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARHDPE7TIG4GGO2GVQFICZDSJVRLLANCNFSM4SHRCXXQ .

Abwer commented 3 years ago

@glopezriv, @ap4400, Good news, I transferred my BTC on th Bitpay wallet. I used these recovery tools. I hope you will be able to restore your BTZ as well.

Unfortunately this is known. Bitpay did change their servers and at the moment there are no developer resources free to fix this within Particl Copay wallet. You have to move your BTC funds to another wallet. It even may be possible the Particl Copay wallet will abandon BTC support -but this is not final. At the moment, if you need to access your funds, you need to move.

Tool to extract keys (optionally, if needed): https://bitpay.github.io/copay-recovery/

Source of native BTC Copay wallet (see available for section): https://github.com/bitpay/copay

How to: https://support.bitpay.com/hc/en-us/articles/115003028346-How-do-I-move-my-wallet-from-Copay-to-BitPay-How-do-I-move-my-wallet-between-mobile-and-desktop-

Use your Particl Copay recovery phrase to recover your wallet on Bitpay Copay app.

ap4400 commented 3 years ago

Cool #gratitude

On Tue, Oct 13, 2020, 5:39 AM Abwer notifications@github.com wrote:

@glopezriv https://github.com/glopezriv, @ap4400 https://github.com/ap4400, Good news, I transferred my BTC on th Bitpay wallet. I used these recovery tools. I hope you will be able to restore your BTZ as well.

Unfortunately this is known. Bitpay did change their servers and at the moment there are no developer resources free to fix this within Particl Copay wallet. You have to move your BTC funds to another wallet. It even may be possible the Particl Copay wallet will abandon BTC support -but this is not final. At the moment, if you need to access your funds, you need to move.

Tool to extract keys (optionally, if needed): https://bitpay.github.io/copay-recovery/

Source of native BTC Copay wallet (see available for section): https://github.com/bitpay/copay

How to:

https://support.bitpay.com/hc/en-us/articles/115003028346-How-do-I-move-my-wallet-from-Copay-to-BitPay-How-do-I-move-my-wallet-between-mobile-and-desktop-

Use your Particl Copay recovery phrase to recover your wallet on Bitpay Copay app.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/particl/copay/issues/46#issuecomment-707653186, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARHDPEZO4VALI4VVT3FV4M3SKQU7BANCNFSM4SHRCXXQ .

Abwer commented 3 years ago

@ap4400 You managed to return you founds? Did it work?

ap4400 commented 3 years ago

Abwer yes!!! After restoring wallet to new wallet on bitpay you have to press scan addresses button and it will find your transactions from your transactions then it will show in that wallet💯⚡⚡⚡⚡

On Tue, Oct 13, 2020, 8:35 AM Abwer notifications@github.com wrote:

@ap4400 https://github.com/ap4400 You managed to return you founds? Did it work?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/particl/copay/issues/46#issuecomment-707742325, or unsubscribe https://github.com/notifications/unsubscribe-auth/ARHDPE5NDDKVKZ4CQROHAJLSKRJRBANCNFSM4SHRCXXQ .