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partkeepr / PartKeepr

Open Source Inventory Management
http://www.partkeepr.org
GNU General Public License v3.0
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Partkeepr stuck at start #1123

Closed mohamed-elshafie closed 4 years ago

mohamed-elshafie commented 4 years ago

Screenshot As seen on the screenshot, partkeepr installed on MXlinux but when start the software it stuck on loading.

baradhili commented 4 years ago

Have you checked to see if you are blocking any scripts? It looks like some JS isn't loading

On Tue, 19 May 2020 at 09:38, mohamed-elshafie notifications@github.com wrote:

[image: Screenshot] https://user-images.githubusercontent.com/65577866/82274998-f5175780-9981-11ea-95c1-1549f9fe5d94.png As seen on the screenshot, partkeepr installed on MXlinux but when start the software it stuck on loading. comment <#m-3819406950462737684>: # (Please note that there are other channels for custom questions that might be better suited. See https://partkeepr.org/support/. There is a high chance your issue will simply be rejected and closed here. Consider looking on the community channels.)

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christianlupus commented 4 years ago

Cross-posted on google group.

mohamed-elshafie commented 4 years ago

Have you checked to see if you are blocking any scripts? It looks like some JS isn't loading … On Tue, 19 May 2020 at 09:38, mohamed-elshafie @.***> wrote: [image: Screenshot] https://user-images.githubusercontent.com/65577866/82274998-f5175780-9981-11ea-95c1-1549f9fe5d94.png As seen on the screenshot, partkeepr installed on MXlinux but when start the software it stuck on loading. comment <#m-3819406950462737684>: # (Please note that there are other channels for custom questions that might be better suited. See https://partkeepr.org/support/. There is a high chance your issue will simply be rejected and closed here. Consider looking on the community channels.) — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#1123>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAFC2FGQSSE5AIF2RKT5FW3RSHPK3ANCNFSM4NESEN3A . -- −−−−−−−−−−−−−−−−−−−− Bret Watson Director IT Interim Management Pty Ltd Mob: +61 (0)41 33 03 840 Email:bret@IT-Interim.Management "The contents of this e-mail transmission are intended solely for the named recipient(s), may be confidential, and may be privileged or otherwise protected from disclosure in the public interest. The use, reproduction, disclosure or distribution of the contents of this e-mail transmission by any person other than the named recipient(s) is prohibited. If you are not a named recipient please notify the sender immediately."

I checked the JS in Firefox but all enabled

mohamed-elshafie commented 4 years ago

Cross-posted on google group.

I didn't know that cross posting is prohibited, Google post removed. Your kind opinion is welcomed

christianlupus commented 4 years ago

I didn't know that cross posting is prohibited, Google post removed.

Sorry, this was not my intention. I just wanted to share the results if anyone stumbles on either community on this or has a solution.

christianlupus commented 4 years ago
mohamed-elshafie commented 4 years ago 
* If you open a tab in firefox, then you press F12 you should get the developer tools. There is a tab `Console` or so (the very first one). Open it please.

* Keep the dev tools open (you can put them in the background) and direct the tab to your PartKeepr installation.

* Look if there are any errors visible. If in doubt, you can make a screenshot and post it here.

* It might as well be interested what happens in the network tab of the dev tools.

thanks for your kind help, i followed the instructions and here what i got from console and network tab Screenshot-1 Screenshot-2

christianlupus commented 4 years ago

in the network image you see that the main2.js was tried to fetch/load but after 2.5 secs it returned with an 500 error. This means an internal server error.

I assume you are running PartKeepr plainly from the linux machine without docker or virtualization involved. Am I right?

What http server are you using (apache, nginx, ...)? What PHP installation are you using (mod_php, php-fpm,...)?

Is this problem happening only after the setup finished or already for the setup routine?

Are there yet any data in the instance safed?

mohamed-elshafie commented 4 years ago

in the network image you see that the main2.js was tried to fetch/load but after 2.5 secs it returned with an 500 error. This means an internal server error.

I assume you are running PartKeepr plainly from the linux machine without docker or virtualization involved. Am I right?

What http server are you using (apache, nginx, ...)? What PHP installation are you using (mod_php, php-fpm,...)?

Is this problem happening only after the setup finished or already for the setup routine?

Are there yet any data in the instance safed?

Thanks for your follow-up christian...

i installed it on a virtual machine and i am trying use it inside the virtual machine environment itself. the server is apache and PHP installation was through the following command: sudo apt-get install php php-apcu php-apcu-bc php-curl php-gd php-intl php-ldap php-mysql php-dom php-xml it happened after setup finished and no data saved...

christianlupus commented 4 years ago

OK. I see. Then I suggest that you look into the logs while you access PK. So, close the tab trying to access PK and go to your VM. The logs should be in /var/log/apache/error.log I think by default (unless you changed it). With tail -f /var/log/.... you can have an eye on the logs while you open the PK web page. Let's see if there are any errors logged there, please.

it happened after setup finished and no data saved...

OK, so no data is at stake. That is good to hear.

stale[bot] commented 4 years ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed soon if no further activity occurs. Thank you for your contributions.