Internal Server error after clicking submit of setup on the last step.

[zhanglongqi]

There is an error message after I clicked the Login button PartKeepr version: master branch of git Env version: ubuntu 16.04 x86-64, PHP 7.0 FYI The user table is empty in the database.

[Drachenkaetzchen]

More details please

[Drachenkaetzchen]

Is it only the favicon.ico which throws an error?

[Drachenkaetzchen]

Please provide all details as per CONTRIBUTING.md, especially if and how to reproduce on the demo system.

[zhanglongqi]

The errer happens after installation. I can not reproduce it on the demo system. I thought it's the error of installation program. and the user table is still empty after the installation. logs are attached. MySQL: mysql Ver 14.14 Distrib 5.7.22, for Linux (x86_64) using EditLine wrapper

SELECT * from PartKeeprUser;

+------+---------------+------------+------------+---------+---------+----------+------------+----------+-------------+
| id   | provider_id   | username   | password   | email   | admin   | legacy   | lastSeen   | active   | protected   |
|------+---------------+------------+------------+---------+---------+----------+------------+----------+-------------|
+------+---------------+------------+------------+---------+---------+----------+------------+----------+-------------+
0 rows in set
Time: 0.001s

# logs.tar.gz

[zhanglongqi]

I saw batabase 'access denied' from the log. But how it can pass the check in the setup progress.

[Drachenkaetzchen]

I'm sorry but I'm still confused what the actual issue is. Can you describe in simple words what the problem is?

When exactly does the internal server error occur? Do you receive any errors during setup? Have you checked your logs, especialy app/logs/*.log ?

[zhanglongqi]

The installation has no error. It happens after the installation. The log was attached to my previous reply.

[Drachenkaetzchen]

There is no log appended ('''app/logs/*log'''). It's your responsibility to deliver as much information as possible, in a verbose way. I simply cannot do guesswork what's going on.

[zhanglongqi]

https://github.com/partkeepr/PartKeepr/files/2173404/logs.tar.gz

[zhanglongqi]

The log was attached to my previous reply: https://github.com/partkeepr/PartKeepr/issues/979#issuecomment-403265965

[Drachenkaetzchen]

Did you create a new user in the setup? Also you should monitor the log, try to re-run setup, create a new user and see if there's an error occurring. You can also create a new user using app/console php fos:user:create or similar (just run app/console without arguments and it will list all commands).

Please keep in mind that I provide support in my free time, and just adding logs and leaving me to figure out what's going on is how I can't provide support. A good description would be:

1. I run through setup, create a new user
2. No user is created
3. In the log, message XY occurs

Remember that I have to somehow reproduce the issue. I can't have a look through 1.8M of logs, guessing when you did what.