From Quentin on support channel:
If a user has created a password and shared this with other people with only read rights and the person is not available anymore (in any way, like for example dead). When you try to delete the user it says that it has a sole password which is shared with other, so it can’t be deleted unless you transfer the ownership. However there is currently no way to do this.
stripthis
commented
7 years ago
From Quentin on support channel: If a user has created a password and shared this with other people with only read rights and the person is not available anymore (in any way, like for example dead). When you try to delete the user it says that it has a sole password which is shared with other, so it can’t be deleted unless you transfer the ownership. However there is currently no way to do this.