patrickmoore / Mu

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programm loads, but closes after a few seconds #15

Open mholzy84 opened 4 years ago

mholzy84 commented 4 years ago

programm loads, but closes after a few seconds like its minimized to system tray. But for some reason it stops running. Have tried running it as admin and various compatibility modes

MerlinCooper commented 4 years ago

What version are you using? 1.9.3.2?

Did you double-check whether your anti-virus software might stop it from running?

mholzy84 commented 4 years ago

Yeah 1.9.3.2. I only run windows defender and even with that off it still behaves the same.

In event viewer the are 2 errors that get logged. One is a error with daq.dll file and the other is a .net runtime error

Log Name: Application Source: Application Error Date: 13/06/2020 10:44:11 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-G2IPVDS Description: Faulting application name: Mu.exe, version: 1.9.3.2, time stamp: 0x5a757311 Faulting module name: Daq.dll, version: 0.0.0.0, time stamp: 0x5a757455 Exception code: 0xc0000005 Fault offset: 0x000000000000f971 Faulting process ID: 0x379c Faulting application start time: 0x01d6411bc01fb44f Faulting application path: C:\Program Files\Mu\Mu.exe Faulting module path: C:\Program Files\Mu\Daq.dll Report ID: 5ca6894c-cf52-4569-9a93-5cddda12f711 Faulting package full name: Faulting package-relative application ID: Event Xml:

1000 0 2 100 0 0x80000000000000 353 Application DESKTOP-G2IPVDS Mu.exe 1.9.3.2 5a757311 Daq.dll 0.0.0.0 5a757455 c0000005 000000000000f971 379c 01d6411bc01fb44f C:\Program Files\Mu\Mu.exe C:\Program Files\Mu\Daq.dll 5ca6894c-cf52-4569-9a93-5cddda12f711
mholzy84 commented 4 years ago

Log Name: Application Source: .NET Runtime Date: 13/06/2020 10:44:11 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP-G2IPVDS Description: Application: Mu.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FF86EB3F971 Stack:

Event Xml:

1026 0 2 0 0 0x80000000000000 352 Application DESKTOP-G2IPVDS Application: Mu.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FF86EB3F971 Stack:
MerlinCooper commented 4 years ago

Did you try to install it not in the C:\Program Files directory?

I'm running the same version w/o no issues. Difference seems that I did not install in the Programes directory tho.

mholzy84 commented 4 years ago

Yes I did try and install it on my other HDD, but it actually doesn't install in the location I choose. I changed dir to H:\mu and it still installed in program files. It's rather weird it runs just fine on my laptop also

MerlinCooper commented 4 years ago

Have you tried uninstalling, manually deleting remaining files and than re-installing?

patrickmoore commented 4 years ago

Install the latest version of the .Net Framework. You currently have 4.0.3 when Mu requires 4.7.2.

mholzy84 commented 4 years ago

So after checking which versions of .net are installed, I already have the latest version of .net framework installed. 4.8.04084

Perhaps a fresh install of windows is required