paulhsu / csipsimple

Automatically exported from code.google.com/p/csipsimple
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Registration problem #2010

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. start CSipSimple
2.
3.

What is the expected output? What do you see instead?
Expected to register with CallCentric, VoiP provider, but instead gets Error 
messasge "Error while Registering - Internal Server Error" but it seems the 
phone is actually registering successfully with Callcentric and able to receive 
incoming calls, but cannot make outgoing calls.

What version of the product are you using? On what operating system?
Same problems with version from Market, and download versions from nightlie for 
r1942 and r1913 (both with the same problem)

Please provide any additional information below.
I have been using CSip app without problems until this morning after the 
updates. The phone is NexusOne, system is stock Android version 2.3.6 . The 
phone is not rooted nor has it ever been rooted.

Original issue reported on code.google.com by mtsa...@gmail.com on 1 Oct 2012 at 7:08

GoogleCodeExporter commented 9 years ago
Can you try to delete and re-create the Callcentric account using callcentric 
wizard?

There is some known needed workaround with latest version for callcentric that 
are automatically applied when creating the account using the wizard. (It was 
unfortunately not necessarily properly migrated during version upgrade).

Let me know how it goes.

Original comment by r3gis...@gmail.com on 1 Oct 2012 at 8:06

GoogleCodeExporter commented 9 years ago
Thank you for your speedy response!! Your suggestion to delete my Callcentric 
acccount and re-enter using the Callcentric wizard worked!! I am now able to 
make outgoing calls again and my phone is properly registered. Merci Bien!!

-Mark 

Original comment by mtsa...@gmail.com on 1 Oct 2012 at 8:30

GoogleCodeExporter commented 9 years ago
Your suggestion worked!! Thank you for your quick response.

-Mark

Original comment by mtsa...@gmail.com on 1 Oct 2012 at 8:32

GoogleCodeExporter commented 9 years ago
Ok, sorry for the inconvenience. 
I usually try to make upgrades seamless, but this time, on callcentric was more 
complicate (due to something not supported on their network but they helped a 
lot to workaround it ;) ).

Original comment by r3gis...@gmail.com on 1 Oct 2012 at 8:38

GoogleCodeExporter commented 9 years ago
Okay, No worries!!

Merci Bien!
-Mark

Original comment by mtsa...@gmail.com on 1 Oct 2012 at 8:41