pauln / tailwind-home-assistant

Tailwind iQ3 integration for Home Assistant
Apache License 2.0
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One Garage Door Stating Incorrect State and Cover Control doesn't work #25

Closed rompingfury closed 12 months ago

rompingfury commented 1 year ago

I've got 2 garage door openers working correctly in HomeKit with proper state. In Home Assistant, was able to successfully add and configure both doors, but one of them is showing an incorrect state and doesn't seem to update with garage opening or closing; can't seem to trick it into working or responding to cover control.

pauln commented 1 year ago

That's strange; I've got two doors (connected to a single iQ3) and haven't experienced that sort of issue.

A few things come to mind for you to check and/or try (assuming that you have 2 doors connected to a single iQ3):

If you've got two iQ3 devices, with one door connected to each, the doors should be connected to input 1 on their respective iQ3 units, and both integration entries should be set to 1 door. Again, you might want to try re-adding the troublesome entry with the number of doors set to 3 to see whether one of the other doors maps to your actual door. I only have a single iQ3 unit (I'm a customer, so only have the one unit which I bought); if you do have multiple units and this integration isn't handling that situation properly, would you be willing to help debug (and test potential fixes) by installing unreleased code from GitHub?

rompingfury commented 12 months ago

Hey Paul!

Wanted to thank you so much for your reply; it was detailed and thoughtful, I really appreciate it. When I started reading it dawned on me that I "do" have two iQ3s - so of course door 2 of the single iQ3 would be stuck in a single state and couldn't be toggled. It was a bit confusing how to get the second unit in - I thought maybe there would be another unique code from Tailwind or something; but with some trial and error I was able to get it working!! So pumped; and thanks again!!

Adam Andries

On November 14, 2023, Paul Nicholls @.***> wrote:

That's strange; I've got two doors (connected to a single iQ3) and haven't experienced that sort of issue.

A few things come to mind for you to check and/or try (assuming that you have 2 doors connected to a single iQ3):

  • Confirm that you have your doors connected to inputs 1 and 2 on the iQ3 unit
  • Remove all Tailwind integration entries from Home Assistant, and re-add a single entry with the number of doors set to 2
  • If the above don't help, try removing and re-adding with the number of doors set to 3, and see whether your second actual door maps to the third door in the integration

If you've got two iQ3 devices, with one door connected to each, the doors should be connected to input 1 on their respective iQ3 units, and both integration entries should be set to 1 door. Again, you might want to try re-adding the troublesome entry with the number of doors set to 3 to see whether one of the other doors maps to your actual door. I only have a single iQ3 unit (I'm a customer, so only have the one unit which I bought); if you do have multiple units and this integration isn't handling that situation properly, would you be willing to help debug (and test potential fixes) by installing unreleased code from GitHub?

— Reply to this email directly, view it on GitHub https://github.com/pauln/tailwind-home- assistant/issues/25#issuecomment-1811629847, or unsubscribe https://github.com/notifications/unsubscribe- auth/BD66UHTZWNPXJPKCAM3M3Y3YEQHHZAVCNFSM6AAAAAA7LQCR7WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQMJRGYZDSOBUG4. You are receiving this because you authored the thread.Message ID: @.***>

pauln commented 12 months ago

Hi Adam, Glad to hear that you've got it working. It's good to know that the integration works with multiple iQ3 units - and that there isn't a separate code for each unit (I guess they must be unique to the Tailwind account, rather than to the device). Thanks for following up!

-- Paul