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paulpacifico / shutter-encoder

A professional video compression tool accessible to all, mostly based on FFmpeg.
https://www.shutterencoder.com
GNU General Public License v3.0
1.08k stars 59 forks source link

Web Video Issue #190

Open keys85 opened 6 months ago

keys85 commented 6 months ago

When I try to download an audio or video, the app shows that the process was completed successfully, but the file doesn't appear in my output destination. Any known issues?

paulpacifico commented 6 months ago

Can you give me the link you've tried? Paul.

keys85 commented 6 months ago

Sure. This is one that I tried: https://youtu.be/x43ZhPe7qN0?si=bgiG2Yy7WJKgJPhh

I am running Version 20 (36.2344)

paulpacifico commented 6 months ago

No problem on my side, did you try to change the location before running the function?

ShaneGravestock commented 3 months ago

I'm also having this issue as well. I'm on version 18.4 on macOS 13.5.2 I get the sound and status that the process was completed, it opens up the folder it was outputted to but no file exists.

I do not have this problem on Windows 10

paulpacifico commented 3 months ago

Sorry I forgot to answer to this issue, I've re-uploaded the Mac builds on the official website. Re-download it and re-install to make it work again.

Paul.

ShaneGravestock commented 3 months ago

Legend, all working now! Thank you so much