Unable to get the request working

[arunatechtalk]

Hello:

This may be a configuration issue. May not be a bug. But I dont have a contact info. So filing the bug. Your help is appreciated. I installed required software and executed this command. But getting these errors 1.Do i need to set up a proxy ?

2. What is the prerequisite i should check for.
3. Should i be able to send a REST request to jira with my user id and password?

Here is my request python jira-dependency-graph.py --user=aruna.vempaty@oracle.com --password="xxxxxxx" --jira =https://jira.oraclecorp.com OAM-25342

Fetching OAM-25342 Traceback (most recent call last): File "jira-dependency-graph.py", line 281, in main() File "jira-dependency-graph.py", line 272, in main graph = graph + build_graph_data(issue, jira, options.excludes, options.show_directions, options.directions, options.includes, options.closed, options.ignore_epic, options.ignore_subtasks, options.traverse, options.word_wrap) File "jira-dependency-graph.py", line 199, in build_graph_data return walk(start_issue_key, []) File "jira-dependency-graph.py", line 149, in walk issue = jira.get_issue(issue_key) File "jira-dependency-graph.py", line 52, in get_issue response.raise_for_status() File "/usr/lib/python2.7/site-packages/requests/models.py", line 834, in raise_for_status raise HTTPError(http_error_msg, response=self) requests.exceptions.HTTPError: 404 Client Error: Not Found

[pawelrychlik]

Hi @arunatechtalk, thanks for reaching out. I see two potential issues here:

1. The parameter user needs to be the your JIRA Username, not the email you normally use to log in. You can find the Username in the Profile tab in your JIRA instance.
2. The URL you provided doesn't work for me. Make sure it's ok. Maybe it's only visible via VPN, and that's why I can't access it.

Let me know if this solves your problem!.