There is currently no singular platform to track correspondence via multiple channels such as Chat, Email, Calls, and Mail. A solution is needed to prevent members getting multiple ID cards and provide a streamlined approach to correspondence to members as a whole.
Summary
There is currently no singular platform to track correspondence via multiple channels such as Chat, Email, Calls, and Mail. A solution is needed to prevent members getting multiple ID cards and provide a streamlined approach to correspondence to members as a whole.
Intended Outcome
How will it work?