Issue in redirecting after payment success - Redirect to Empty cart not Success Page

[Atranaz]

I am using Magento ver. 2.3.3 with Payfort extension. I am facing the issue of redirection after payment success.

PayFort Credit / Debit Cards Payment Method Integration Type: Merchant Page 2.0

Expected result: Redirect to Success Page

Actual result Redirect to Empty Cart

In the response header, I found this error Cookie: mage-messages=[{"type":"error","text":"Invalid Form Key. Please refresh the page."}

[luitelbj]

@Atranaz were you able to fix this bug?

[Atranaz]

@Atranaz were you able to fix this bug?

not yet but on support, they asked me to re-install the plugin, I'll do it soon and share the result here

[PayFortIntegration]

@Atranaz Thanks for sharing your issues with us here!, please let us know if you were able to re-install the latest plugin version to sort out this issue, if you still experience any issues, please reach us on integration-ps@amazon.com to support in the troubleshooting.

Best Regards, Integration Team

[Atranaz]

@PayFortIntegration not yet but I'll soon and update the result here.

[paragpadsumbiya]

@PayFortIntegration

We have the same issue so can you please help us to resolve the issue . We are using Magento 2.4.2

[radub]

@PayFortIntegration @luitelbj

On Magento 2.4.3 with the latest plugin version:

I am also experiencing this issue on Chrome and Safari. The order is however created in the admin, but without payment data (see below):

On Safari I am redirected to the order success page, but like above, there are no Payment Details on the Order.

Any thoughts?