Open jcorning99 opened 9 years ago
Hi John,
Can you let me know what version of PayPal Here is being sideloaded on the device:
Android Samsung Galaxy S5
We recently fixed an issue where multiple transactions in a row would start failing on Android.
We are seeing an intermittent problem with the card reader operation in PayPal Here using the sideloader API from a web-based application.
The card reader works find on the first payment transaction after logging on to PayPal Here, but on subsequent payments it may stop recognizing the card scan. In our tests we are using the same credit card for every transaction, so the credit card that succeeded on the first payment is failing to scan on subsequent payments.
This doesn't fail consistently. I've seen it fail on an Android Samsung Galaxy S5. One of my customers has seen this same behavior on an iPod touch. On the other hand, it hasn't happened to me (yet) on my iPad. So it may be hard to reproduce, but it is definitely a problem that could prevent users from adopting our solution.
The workaround appears to be to shutdown PayPal Here completely before initiating the next transaction. Clearly that is not going to be acceptable to most users.