paypal / paypal-here-sdk-ios-distribution

Add credit card (tap, insert, swipe & key-in) capabilities to your iOS app
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SDK has unhelpful error messaging when chip card is inserted incorrectly #365

Open matt-tyler-eb opened 2 years ago

matt-tyler-eb commented 2 years ago

SDK VERSION: 2.2.0020356030

Summary

SDK has unhelpful error messaging when chip card is inserted incorrectly. In this case the user is following the on-screen instructions, but it's still not working. Ideally, this would include some visual animation or a gif of the proper direction, but even rewording the error message would be a major improvement.

Steps to Reproduce:

  1. Ready the app for credit card use and connect with a Paypal Here Card chip & tap card reader.
  2. If I put the card in chip-first with the chip facing the Paypal logo on the card reader, it will give me the error message "Unable to read card Please try again. Firmly insert the card, chip first, into the reader.".