The app is Crashed when we go back screen in credit card screen

paytabscom / flutter-sdk-bridge

MIT License

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The app is Crashed when we go back screen in credit card screen #80

Open ahmed-yousuf opened 3 months ago

ahmed-yousuf commented 3 months ago

The app crashes when we use the camera to pick an image or only just open the camera without capturing it, after that when we go to the credit card screen and click the back button the app crashes.

we have tested it without opening the camera it does not crash when we click the back button in the Credit card screen of Paytabs but when we open the camera go the this specific screen (Credit Card) and click the back button the app completely crashes.

MuhamedAdly commented 3 months ago

We will work on reproducing the crash and fix it very soon.

MuhamedAdly commented 3 months ago

Unfortunately, we can't reproduce the issue from our side, so we need to collect more details about the issue, if you could share the configuration and a screen recording for the issue and send it to customercare@PayTabs.com to investigate the issue and if we still can't reproduce it, they will request a technical call with you.

MohammedNeana commented 1 month ago

@MuhamedAdly @amr-Magdy-PT @muhammadalkady @AdlyPayTabs

we successfully reproduced the issue.

SDK version : 2.6.16 Steps to Reproduce:

Initiate a payment using a debit or credit card. Cancel the payment. Expected Behavior:

The payment should be successfully canceled, and the user should be redirected to a confirmation page or returned to the previous step in the checkout flow.

Actual Behavior: The app becomes unresponsive and remains stuck on the following page:

Please do not hesitate asking for more details.

MuhamedAdly commented 1 month ago

Could you please contact customercare@PayTabs.com to collect more details as we can't reproduce the issue from our side.