Technical Error occured - Retry Transaction

[Mubark-p]

when i use meda or visa card in live account return technical error

[mohamedkhairy953]

Hello could you please provide us with more information to trace down the issue

[Mubark-p]

I used SDK 4.0.0 and followed the instructions in the document, and I tested through the 41111111111 test cards, and the operations were completed successfully. When transferring the account to Live and using a real mada card, the following error appears to me: "technical error try again" Then I used a Visa card and it gives me the same message here variables that i used: intent.putExtra(PaymentParams.ADDRESS_BILLING, address) intent.putExtra(PaymentParams.CITY_BILLING, "Riyadh") intent.putExtra(PaymentParams.STATE_BILLING, "Riyadh") intent.putExtra(PaymentParams.COUNTRY_BILLING, "SAU") intent.putExtra(PaymentParams.POSTAL_CODE_BILLING, "00966") intent.putExtra(PaymentParams.ADDRESS_SHIPPING, address) intent.putExtra(PaymentParams.CITY_SHIPPING, "Riyadh") intent.putExtra(PaymentParams.STATE_SHIPPING, "Riyadh") intent.putExtra(PaymentParams.COUNTRY_SHIPPING, "SAU") intent.putExtra(PaymentParams.POSTAL_CODE_SHIPPING, "00966")

[mohamedkhairy953]

Are you using Pt1 or Pt2 version And please find provide me with the flow. When exactly this error appears? And if you provide me with the response code from onActivityResult method it will be helpful.

[Mubark-p]

using Pt1 version

[Mubark-p]

Click on Checkout. And call the library by the Pay Tabs. The screen for entering the card’s data appears. Enter the data and press Pay. The total is shown with the currency symbol SAR

[Mubark-p]

[mohamedkhairy953]

What is your Merchant id ?

On Sat, 28 Nov 2020, 6:21 am Mubark-p, notifications@github.com wrote:

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[Mubark-p]

10070940

[mohamedkhairy953]

please make sure you pass the address without special characters

[Mubark-p]

billing of address ? i send location address from google maps

[mohamedkhairy953]

yes try to remove the special character "," after receiving it from google maps

[Mubark-p]

i will try and send feedback thanks ^^

[mohamedkhairy953]

and if you pass Arabic characters, please make sure to pass it in English instead

[mohamedkhairy953]

the reason behind this error is that the processor rejecting the transaction so we are trying to figure out the cause