invalid merchant credentials

[FatimaSalman]

I have this message error when call payment function "invalid merchant credentials"

I am use the last sdk 5.0.7 what is the solution for this issue ? thanks

[mohamedkhairy953]

Often this message appears in case of invalid secret, email or invalid region please check these params.

Please contact @.*** to migrate to PT2 as Pt1 will be deprecated soon, and also they can help you to check the invalid credentials.

On Fri, Apr 2, 2021, 2:09 PM Fatima Salman @.***> wrote:

I have this message error when call payment function "invalid merchant credentials"

I am use the last sdk 5.0.7 what is the solution for this issue ? thanks [image: WhatsApp Image 2021-04-02 at 12 52 47 AM] https://user-images.githubusercontent.com/4582250/113414294-59d67780-93c5-11eb-8929-254bd4b194d9.jpeg

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[FatimaSalman]

thanks for replay me, you mean contact with support to migrate pt2 as pt1

but I have account in pt2 == the secret key not found in the dashboard, how I get it ?

[mohamedkhairy953]

When you contact @.*** they will provide you with the client key and the server key for the mobile sdk and follow this link to fully migrate. https://github.com/paytabscom/paytabs-android-library-sample/blob/PT2

On Fri, Apr 2, 2021, 4:52 PM Fatima Salman @.***> wrote:

thanks for replay me, you mean contact with support to migrate pt2 as pt1

but I have account in pt2 == the secret key not found in the dashboard, how I get it ?

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[FatimaSalman]

https://github.com/paytabscom/paytabs-android-library-sample/blob/PT2

this url not work == give me page not found

[mohamedkhairy953]

https://github.com/paytabscom/paytabs-android-library-sample/tree/PT2

On Fri, Apr 2, 2021, 6:00 PM Fatima Salman @.***> wrote:

https://github.com/paytabscom/paytabs-android-library-sample/blob/PT2

this url not work == give me page not found

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[FatimaSalman]

thanks you

[FatimaSalman]

I am download your code and change server key , client key and profile id with my data but this message appear (authorization failed. check authorization header) I don't know why? and how to solve it?

[mohamedkhairy953]

Those might not be the valid keys for the mobile sdk. Please send your issue to @.*** with these credentials to check if they are the mobile keys.

On Sun, Apr 4, 2021, 8:57 PM Fatima Salman @.***> wrote:

I am download your code and change server key , client key and profile id with my data but this message appear (authorization failed. check authorization header) I don't know why? and how to solve it?

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[FatimaSalman]

I don't see in your code mobile key == just server and client

[mohamedkhairy953]

Yes server key and client. Each merchant has two server keys and two client keys one pair for the web apis and the other for the mobile apis. So if you are getting invalid credentials this might be because you are not passing the mobile keys. @.*** can confirm this if that is the case.

On Sun, Apr 4, 2021, 9:36 PM Fatima Salman @.***> wrote:

I don't see in your code mobile key == just server and client

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[mohamedkhairy953]

customercare@Paytabs.com

[mohamedkhairy953]

also, validate that you are using the correct merchantCountryCode

[FatimaSalman]

I contact with the support and now appear other errors and I don't see it in the logcat in android studio

[FatimaSalman]

thanks you it's solved :) best wishes for you