paytm / Paytm_Prestashop_Plugin

https://developer.paytm.com/docs/eCommerce-plugin/prestashop/
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One transaction on the website resulting into 3 transactions on the paytm dashboard. #1

Closed rushabrdx closed 3 years ago

rushabrdx commented 3 years ago

A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull.

abpaytm commented 3 years ago

A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull.

Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us or mail to cmt.ops@paytm.com with details .

rushabrdx commented 3 years ago

Yes every single time . Even when payment mode was not selected as Paytm . Already raised a query there .

On Fri, 4 Jun 2021 at 9:45 PM, Abhishek Awasthi @.***> wrote:

A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull.

Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us or mail to @.*** with details .

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1#issuecomment-854845268, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEJI67WCYHQYTE6XNLTTRD3ZNANCNFSM46CZ2CLA .

abpaytm commented 3 years ago

Yes every single time . Even when payment mode was not selected as Paytm . Already raised a query there . On Fri, 4 Jun 2021 at 9:45 PM, Abhishek Awasthi @.> wrote: A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull. Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us or mail to @. with details . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEJI67WCYHQYTE6XNLTTRD3ZNANCNFSM46CZ2CLA .

So you are getting 3 transactions every time even you do not select paytm as payment option , This means there is some issue with your prestashop

rushabrdx commented 3 years ago

Paytm is the only gateway giving me this issue , that too after this latest update. Razor pay PayPal works just fine . Nothing has been changed on my end since an year

On Fri, 4 Jun 2021 at 10:14 PM, Abhishek Awasthi @.***> wrote:

Yes every single time . Even when payment mode was not selected as Paytm . Already raised a query there . … <#m1072419555004166055> On Fri, 4 Jun 2021 at 9:45 PM, Abhishek Awasthi @.> wrote: A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull. Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us https://business.paytm.com/contact-us or mail to @. with details . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment) https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1#issuecomment-854845268>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEJI67WCYHQYTE6XNLTTRD3ZNANCNFSM46CZ2CLA .

So you are getting 3 transactions every time even you do not select paytm as payment option , This means there is some issue with your prestashop

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1#issuecomment-854866794, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNELLSVTKMF7MGTGWXV3TRD7FBANCNFSM46CZ2CLA .

abpaytm commented 3 years ago

Paytm is the only gateway giving me this issue , that too after this latest update. Razor pay PayPal works just fine . Nothing has been changed on my end since an year On Fri, 4 Jun 2021 at 10:14 PM, Abhishek Awasthi @.**> wrote: Yes every single time . Even when payment mode was not selected as Paytm . Already raised a query there . … <#m1072419555004166055> On Fri, 4 Jun 2021 at 9:45 PM, Abhishek Awasthi @.> wrote: A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull. Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us https://business.paytm.com/contact-us or mail to @.* with details . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment) <#1 (comment)>>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEJI67WCYHQYTE6XNLTTRD3ZNANCNFSM46CZ2CLA . So you are getting 3 transactions every time even you do not select paytm as payment option , This means there is some issue with your prestashop — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNELLSVTKMF7MGTGWXV3TRD7FBANCNFSM46CZ2CLA .

Thanks for update i will check this at my end . Please share the plugin version you are using and if you are using redirection flow or JS Checkout flow .

rushabrdx commented 3 years ago

The plug-in version is the latest prestashop version from GitHub. Using redirects flow On Fri, 4 Jun 2021 at 10:28 PM, Abhishek Awasthi @.***> wrote:

Paytm is the only gateway giving me this issue , that too after this latest update. Razor pay PayPal works just fine . Nothing has been changed on my end since an year On Fri, 4 Jun 2021 at 10:14 PM, Abhishek Awasthi @.*

> wrote: … <#m-4748540460651097246> Yes every single time . Even when payment mode was not selected as Paytm . Already raised a query there . … <#m1072419555004166055> On Fri, 4 Jun 2021 at 9:45 PM, Abhishek Awasthi @.> wrote: A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull. Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us https://business.paytm.com/contact-us https://business.paytm.com/contact-us https://business.paytm.com/contact-us or mail to @. with details . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1 (comment) <#1 (comment) https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1#issuecomment-854845268>>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEJI67WCYHQYTE6XNLTTRD3ZNANCNFSM46CZ2CLA . So you are getting 3 transactions every time even you do not select paytm as payment option , This means there is some issue with your prestashop — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment) https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1#issuecomment-854866794>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNELLSVTKMF7MGTGWXV3TRD7FBANCNFSM46CZ2CLA .

Thanks for i will check this at my end . Please share the plugin version you are using and if you are using redirection flow or JS Checkout flow .

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/paytm/Paytm_Prestashop_Plugin/issues/1#issuecomment-854875215, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEPKUETW6KXKLRJ5W53TREA4BANCNFSM46CZ2CLA .

abpaytm commented 3 years ago

The plug-in version is the latest prestashop version from GitHub. Using redirects flow On Fri, 4 Jun 2021 at 10:28 PM, Abhishek Awasthi @.**> wrote: Paytm is the only gateway giving me this issue , that too after this latest update. Razor pay PayPal works just fine . Nothing has been changed on my end since an year On Fri, 4 Jun 2021 at 10:14 PM, Abhishek Awasthi @. > wrote: … <#m-4748540460651097246> Yes every single time . Even when payment mode was not selected as Paytm . Already raised a query there . … <#m1072419555004166055> On Fri, 4 Jun 2021 at 9:45 PM, Abhishek Awasthi @.> wrote: A single transaction created on my website is creating three different tranasctions on the dashboard. So even if its successfully i get a message of successfull and two messages of unsuccessfull. Hi is this happening every time ? Please raise your query to https://business.paytm.com/contact-us https://business.paytm.com/contact-us https://business.paytm.com/contact-us https://business.paytm.com/contact-us or mail to @. with details . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 <#1> (comment) <#1 (comment) <#1 (comment)>>>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEJI67WCYHQYTE6XNLTTRD3ZNANCNFSM46CZ2CLA . So you are getting 3 transactions every time even you do not select paytm as payment option , This means there is some issue with your prestashop — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment) <#1 (comment)>>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNELLSVTKMF7MGTGWXV3TRD7FBANCNFSM46CZ2CLA . Thanks for i will check this at my end . Please share the plugin version you are using and if you are using redirection flow or JS Checkout flow . — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment)>, or unsubscribe https://github.com/notifications/unsubscribe-auth/AELVNEPKUETW6KXKLRJ5W53TREA4BANCNFSM46CZ2CLA .

I have updated the plugin with issue resolution . Please install our new plugin from https://github.com/paytm/Paytm_Prestashop_Plugin/tree/master/prestashop1.7