Open valloj opened 4 years ago
We don't support these type of set ups with apps that control access. The expectation for a child is a dedicated uploader device only used for that purpose. Android 10 is a lot more restrictive on what runs where and when, you may find a way of whitelisting the uploader app.
We have had same kind of observation with Nokia 5/Android 9/640G. No parental control what so ever is used. After upgrading from v0.61 to v0.71 the uploader did not connect automatically when glucometer plugged in. If uploader was already open it crashed (or went to background, disappeared) when plugging in. Connection started to work when reopened uploader. Now we are back to v0.61 which works nicely.
Your Environment
Brief Explanation of Issue
Childs phone, under parental control (Family link). After disconnecting glycometer (for charging) & then connecting it back - uploader didn't connect to pump (640G) when unlock phone & tap on uploader (bring it to front - it start connecting & uploading data to nightscout. This issue started after upgrade to android 10, so probably some permission issue. App is enabled for background usage.
Got confirmed same issue from another person. She says, that happens, when phone time limit is over, when time limit is not over, then works.
Attached screenshot, sorry phone is set to Estonian. but htere is visible: P 22:12:46 Contour Next Link plugged in After that nothing happened, until i added some bonus time, unlocked & opened uploader app then: P 22:21:51 Please wait Pump is expecting sensor communication. ....
Uploader Error Code
no error codes
Steps to Reproduce (for bugs)
Severity Score
3![Screenshot_20200428-132409_600 Series Uploader](https://user-images.githubusercontent.com/47794543/80477597-e1fe0280-8954-11ea-897b-2a1b0bafa364.jpg)