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pbatard / libwdi

Windows Driver Installer library for USB devices
GNU General Public License v3.0
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Canon Camera (5dsr) is not recognized anymore after replacing driver. #306

Closed bschuit closed 8 months ago

bschuit commented 1 year ago

After replacing the driver with libusb the camera is not recognized anymore in windows 10. I can still see it in devices and printers, but as a unknown device. It has also dissapeared from the list in Zadig when displaying all devices.

please help!

-Bastiaan

pbatard commented 1 year ago

Follow the steps from here to restore the driver.

You simply successfully replaced the camera native driver with WinUSB, which, of course, means that it can only be accessed by applications that are designed to access devices through the WinUSB driver, which Windows is not designed to do for cameras.

So you need to delete the driver you installed by following the steps above.

bschuit commented 1 year ago

Hi, I have used this manual to uninstall it. afbeelding

But after this was gone, I can't get the camera to be recognised again, only within the category unknown devices. Also in the device manager there are two instances of Canon digital camera, but still. It's not mentioned in "This Computer", the canon software does not see it and when i unplug and replug it nothing changes.

bschuit commented 1 year ago

and as you can see, zadig is not displaying it anymore in the list of all devices:

afbeelding

pbatard commented 1 year ago

Make sure you plug it into every single USB port your camera was ever plugged, and perform the uninstallation steps again.

Or you can also try "Show hidden devices" in the "View" menu and delete every single instance of devices under libusb-win32 (or WinUSB — I don't know what driver you did install).

The secret is to insist. If you delete all instances, then the default driver will be reinstalled. But this won't happen until you've deleted them all. As to Zadig not displaying it, it's probably under a different name than what it was when you installed the driver, such as PTK-840 or ASM1153E or GL3220.

SON0622 commented 11 months ago

Hello. I used ZADIG to convert the HDD driver, not the camera. I read and followed FnA, but my case didn't resolve. I desperately need the help of professionals who know the program well. Can you help me? I removed the HDD driver, but it keeps reading under LibUsb-Win32 driver . I know zadig converts to one-way. Is there a program that goes back to the other side? I want to convert the driver provider back to its original state. The HDD contains a family photo of 10 years…. Please help me. I would really appreciate it if you could help me remotely.

Thank You. 20231207_110708 20231207_115734 20231207_120319 20231207_120519

mcuee commented 11 months ago

Hello. I used ZADIG to convert the HDD driver, not the camera. I read and followed FnA, but my case didn't resolve. I desperately need the help of professionals who know the program well. Can you help me? I removed the HDD driver, but it keeps reading under LibUsb-Win32 driver . I know zadig converts to one-way. Is there a program that goes back to the other side? I want to convert the driver provider back to its original state. The HDD contains a family photo of 10 years…. Please help me. I would really appreciate it if you could help me remotely.

Thank You.

Please follow the guide here.

mcuee commented 11 months ago

Please also refer to the comments here.