pbatard
commented
3 years ago Please install DebugView from https://docs.microsoft.com/en-us/sysinternals/downloads/debugview.
Rufus sends its log messages there as well, so you can capture the log data even if the application crashes.
Also, even without using DebugView, I'm still interested in your log before the application crash (i.e. what you get right after opening Rufus), especially if you apply the Alt-. cheat mode that enables enumeration Debug.
If you do that, you should at least be able to provide something like the following, which may provide important information:
Rufus x64 v3.17.1846 (AppStore version)
Windows version: Windows 10 Pro Workstation, 64-bit (Build 19043.1348)
Syslinux versions: 4.07/2013-07-25, 6.04/pre1
Grub versions: 0.4.6a, 2.06
System locale ID: 0x0809 (en-GB)
Will use default UI locale 0x0809
SetLGP: Successfully set NoDriveTypeAutorun policy to 0x0000009E
Localization set to 'en-US'
Notice: Windows VDS is unavailable
Processing Hub 1:
Hub[1] = '\\?\usb#vid_174c&pid_3074#5&1cc0e58a&0&20#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[059]: USB\VID_0424&PID_5534\6&2C14036A&0&1
Processing Hub 2:
Processing Hub 3:
Processing Hub 4:
Hub[2] = '\\?\usb#asmediaroot_hub#5&13f8d294&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[040]: USB\VID_05E3&PID_0612&ASMEDIAUSBD_HUBSS\00000820
Found ID[100]: USB\VID_05E3&PID_0610&ASMEDIAUSBD_HUB\00000840
Processing Hub 5:
Hub[3] = '\\?\usb#vid_05e3&pid_0612&asmediausbd_hubss#00000820#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[113]: USB_ASMEDIA\VID_174C&PID_55AA\000000000025
Processing Hub 6:
Hub[4] = '\\?\usb#vid_174c&pid_2074#5&1cc0e58a&0&9#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[019]: USB\VID_0424&PID_2134\6&16396D6C&0&1
Processing Hub 7:
Processing Hub 8:
Hub[5] = '\\?\usb#vid_05e3&pid_0610&asmediausbd_hub#00000840#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[139]: USB\VID_045E&PID_0288&ASMEDIAUSBD_HUB\10000840
Processing Hub 9:
Hub[6] = '\\?\usb#root_hub30#4&34be82cc&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[225]: USB\VID_174C&PID_3074\5&1CC0E58A&0&20
Found ID[245]: USB\VID_174C&PID_2074\5&1CC0E58A&0&9
Found ID[119]: USB\VID_0B05&PID_180A\F0038C9991CB
Found ID[028]: USB\VID_04B3&PID_301A\5&1CC0E58A&0&6
Processing Hub 10:
Hub[7] = '\\?\usb#vid_04b3&pid_301a#5&1cc0e58a&0&6#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[089]: USB\VID_04B3&PID_301B\6&3522BF70&0&1
Found ID[182]: USB\VID_046D&PID_C077\6&3522BF70&0&3
Processing Hub 11:
Hub[8] = '\\?\usb#vid_0424&pid_2134#6&16396d6c&0&1#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[081]: USB\VID_045E&PID_028E\1F3251C
Processing Hub 12:
Hub[9] = '\\?\usb#vid_045e&pid_0288&asmediausbd_hub#10000840#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Found ID[063]: USB\VID_045E&PID_0289\11000040
Processing IDs belonging to 'USBSTOR':
USB_ASMEDIA\VID_174C&PID_55AA\000000000025
Processing 'SCSI' device:
Hardware ID: ''
Found non-USB non-removable device 'Asgard AN3 500NVMe-M.2/80' => Eliminated
Processing 'SCSI' device:
Hardware ID: 'SCSI\DiskWDC_____WD60EMAZ-11LW3B080.0'
Found non-USB non-removable device 'WDC WD60EMAZ-11LW3B0' => Eliminated
Processing 'STORAGE' device:
Unsupported or disabled by policy
Processing 'SCSI' device:
Hardware ID: 'SCSI\Disk________ST8000DM004-2CX10001'
Found non-USB non-removable device 'ST8000DM004-2CX188' => Eliminated
Processing 'SCSI' device:
Hardware ID: ''
Found non-USB non-removable device 'NVME SSD 512GB' => Eliminated
Processing 'USBSTOR' device:
Hardware ID: 'USBSTOR\DiskMushkin_Ventura_Ultra___0___'
Matched with ID[113]: USB_ASMEDIA\VID_174C&PID_55AA\000000000025
Matched with Hub[3]: '\\?\usb#vid_05e3&pid_0612&asmediausbd_hubss#00000820#{f18a0e88-c30c-11d0-8815-00a0c906bed8}'
Could not get node connection information for 'USB_ASMEDIA\VID_174C&PID_55AA\000000000025': [0x0000001F] A device attached to the system is not functioning.
Found USB device 'Mushkin Ventura Ultra USB Device' (174C:55AA) [ID]
Using autorun.inf label for drive G: 'CCCOMA_X64FRE_EN-GB_DV9'
1 device found
Windows volumes from this device:
● \\?\Volume{d640ba0e-b195-4539-9278-0e5932cde365}\ @407896064
● \\?\Volume{f88ee577-c19f-4d81-8490-8ef3404ec8be}\ @1048576
Disk type: FIXED, Disk size: 120 GB, Sector size: 512 bytes
Cylinders: 14593, Tracks per cylinder: 255, Sectors per track: 63
Partition type: GPT, NB Partitions: 3
Disk GUID: {484E3C7A-CA6E-44C6-9324-4B9A2EF07A61}
Max parts: 128, Start Offset: 17408, Usable = 120034089472 bytes
Partition 1:
Type: EFI System Partition
Name: 'EFI System Partition'
ID: {F88EE577-C19F-4D81-8490-8EF3404EC8BE}
Size: 260 MB (272629760 bytes)
Start Sector: 2048, Attributes: 0x0000000000000000
Partition 2:
Type: Microsoft System Reserved Partition
Name: 'Microsoft Reserved Partition'
ID: {D5BFD50D-7DC6-4607-8240-060E0F1E3701}
Size: 128 MB (134217728 bytes)
Start Sector: 534528, Attributes: 0x0000000000000000
Partition 3:
Type: Microsoft Basic Data Partition
Name: 'Main Data Partition'
ID: {D640BA0E-B195-4539-9278-0E5932CDE365}
Size: 111.4 GB (119626210816 bytes)
Start Sector: 796672, Attributes: 0x0000000000000000So, please provide both the DebugView output from the crash as well as the pre-crash application log.
Note that, if you don't see the line Rufus x64 v3.17.1846 (AppStore version) appear in DebugView, you may have to run it as admin and also play with the Capture menu options.
theChaosCoder
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Issue description
I happens only in the store version of Rufus. At least since ver 3.16 IDK how to provide a log from the store version since it crashes after clicking on start. No problems with the "regular" version.
My "Settings".