My Brother HL-L2320D prints text documents fine with the driver but photos seem to never print

pdewacht / brlaser

Brother laser printer driver

GNU General Public License v2.0

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My Brother HL-L2320D prints text documents fine with the driver but photos seem to never print #186

Closed adam-jones-net closed 11 months ago

adam-jones-net commented 1 year ago

As the subject says really. In cups, it has a status of success and it seems to think that the job printed just as successfully as a text file, however the photo jobs never appear.

The printer for a few seconds starts to flash the Ready green light, then it goes back to a dimmer constant green ready and nothing appears.

Anyone got any troubleshooting ideas ? My clients are all Windows 11 PCs.

QORTEC commented 1 year ago

For debugging try to set the printer to 300 ppi. I don't know the reason but sometimes higher ppi jobs get cut short or just fail outright.

Also your wording suggests you have a cups server, if you could include any details/specs maybe helpful.

Lastly if you have time, trying to print with a Linux/FreeBSD client may also help in tracking down this bug. e.g. Is an issue specific to windows or does it effect all OSs?

adam-jones-net commented 11 months ago

I've managed to fix by installing 2.4.x on my Raspberry Pi. At the time of writing, 2.4.x isn't actually available in the packages available to Pi OS, so I actually setup a new sdcard with Armbian on it, and it's packages are much more up to date and apt-get install cups instantly resulted in me with 2.4.1 installed. So at last a fix!