Bot on ubuntu server does not connect after reading qrcode

[mateuscolli]

Is there an existing issue for this?

• [x] I have searched the existing issues

Describe the bug

I'm trying to run the bot on a VPS Ubuntu Server, but after I scan the QRCODE it doesn't connect... I've already formatted the VPS, installed all the necessary dependencies to work on Ubuntu, I've tried to recreate the bot with nothing in it but the module whatsapp-web.js... If anyone can help me I would appreciate it :)

Expected behavior

I hope to be able to run the bot inside the Ubuntu VPS :)

Steps to Reproduce the Bug or Issue

Run the bot in Ubuntu Server

Relevant Code

No response

Browser Type

Chromium

WhatsApp Account Type

WhatsApp Business

Does your WhatsApp account have multidevice enabled?

Yes, I am using Multi Device

Environment

SO: Ubuntu 18 Phone OS: MUI whatsapp-web.js 1.16.4 WhatsApp Web version: 2.2208.14 Node.js 16.14.2

Additional context

No response

[ainulhamdani]

For Multi Device you have to scan the qrcode twice

[IKallS]

For Multi Device you have to scan the qrcode twice

I'm having the same problem as above. But how am I going to scan twice a QR that is generated only once?

[Booitt]

Have you tried clearing all chats on whatsapp before connecting? That's what works for me when that happens.

[tdigitali]

I have the same problem :( @IKallS

[adityadhawan22]

I was having the same issue. Fixed it by remove the .wwebjs_auth folder

rm -rf .wwebjs_auth 

[tdigitali]

@adityadhawan22 , Excuse my ignorance, where is that directory

[adityadhawan22]

@tdigitali - If you are using authStrategy as LocalAuth()

Then you can find the folder in the directory of the codebase.

If you want to change the path for .wwebjs_auth folder then you can specify a dataPath option Eg: LocalAuth({ dataPath: '/home/whatsappSession' })

Ref: https://wwebjs.dev/guide/authentication.html#localauth-strategy