Error: Failed to launch the browser process!

akshaymemail commented 3 years ago

error description

Getting this error when deploying to server, locally is running fine

(node:46580) UnhandledPromiseRejectionWarning: Error: Failed to launch the browser process! /var/www/whatsapp-automation/node_modules/whatsapp-web.js/node_modules/puppeteer/.local-chromium/linux-901912/chrome-linux/chrome: error while loading shared libraries: libnss3.so: cannot open shared object file: No such file or directory

TROUBLESHOOTING: https://github.com/puppeteer/puppeteer/blob/main/docs/troubleshooting.md

at onClose (/var/www/whatsapp-automation/node_modules/whatsapp-web.js/node_modules/puppeteer/lib/cjs/puppeteer/node/BrowserRunner.js:197:20)
at Interface.<anonymous> (/var/www/whatsapp-automation/node_modules/whatsapp-web.js/node_modules/puppeteer/lib/cjs/puppeteer/node/BrowserRunner.js:187:68)
at Interface.emit (events.js:412:35)
at Interface.close (readline.js:451:8)
at Socket.onend (readline.js:224:10)
at Socket.emit (events.js:412:35)
at endReadableNT (internal/streams/readable.js:1317:12)
at processTicksAndRejections (internal/process/task_queues.js:82:21)

(Use node --trace-warnings ... to show where the warning was created) (node:46580) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1) (node:46580) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.

Library

NodeJS version (14.17.0):
whatsapp-web.js version:

Other

Operating system (the one running node) [Linux ]:

joqim commented 2 years ago

I'm running into the same issue. Apparently /app/node_modules/whatsapp-web.js/node_modules/puppeteer/.local-chromium/linux-901912/chrome-linux/chrome: error while loading shared libraries: libnss3.so: cannot open shared object file: No such file or directory libnss3 is missing. Any solutions on this?

ahmadsofuwan commented 2 years ago

use const client = new Client({ puppeteer: { headless: true,args: ['--no-sandbox', '--disable-setuid-sandbox']}, session: sessionCfg });

avalenti89 commented 2 years ago

use const client = new Client({ puppeteer: { headless: true,args: ['--no-sandbox', '--disable-setuid-sandbox']}, session: sessionCfg });

doesn't work for me. I'm using the lib on EC2 linux. Version: 1.15.3

izzelislam commented 2 years ago

any solution for this problem?

avalenti89 commented 2 years ago

Clean the modules and reinstall. It works.

tegila commented 2 years ago

I was running into the same problem and after some debugging it ended up being the version of browserless. Always get the stable version instead of the last one:

version: '3.5'

services:
  browserless:
    image: browserless/chrome:1.50-chrome-stable
    environment:
      - PREBOOT_CHROME=true
      - KEEP_ALIVE=true
      - CHROME_REFRESH_TIME=86400000
      - MAX_CONCURRENT_SESSIONS=1
      - MAX_QUEUE_LENGTH=20
      - CONNECTION_TIMEOUT=600000
      - ENABLE_CORS=true
    ports:
      - '3000:3000'
    restart: unless-stopped

For the debugging process i used:

client.initialize().catch(console.log);

ErrorEvent {
  target: WebSocket {
    _events: [Object: null prototype] { open: [Function], error: [Function] },
    _eventsCount: 2,
    _maxListeners: undefined,
    _binaryType: 'nodebuffer',
    _closeCode: 1006,
    _closeFrameReceived: false,
    _closeFrameSent: false,
    _closeMessage: '',
    _closeTimer: null,
    _extensions: {},
    _protocol: '',
    _readyState: 3,
    _receiver: null,
    _sender: null,
    _socket: null,
    _bufferedAmount: 0,
    _isServer: false,
    _redirects: 0,
    _url: 'ws://c2:3000',
    _req: null,
    [Symbol(kCapture)]: false
  },
  type: 'error',
  message: 'socket hang up',
  error: Error: socket hang up
      at connResetException (node:internal/errors:691:14)
      at Socket.socketOnEnd (node:_http_client:471:23)
      at Socket.emit (node:events:402:35)
      at endReadableNT (node:internal/streams/readable:1343:12)
      at processTicksAndRejections (node:internal/process/task_queues:83:21) {
    code: 'ECONNRESET'
  }
}

jeremyandes commented 2 years ago

Same error here. I found that if I add this buildpack to Heroku repo, it works but the slug size increase over 350mb:

heroku buildpacks:add https://github.com/jontewks/puppeteer-heroku-buildpack.git

jeremyandes commented 2 years ago

Same error here. I found that if I add this buildpack to Heroku repo, it works but the slug size increase over 350mb:
heroku buildpacks:add https://github.com/jontewks/puppeteer-heroku-buildpack.git

And this is the only way I can deploy to Heroku and run the client at this moment:

const client = new Client({
    session: sessionData,
    puppeteer: {
        headless: true,
        args: ['--no-sandbox']
    }
});

pedroslopez commented 2 years ago

Closing as unrelated to whatsapp-web.js. This is likely due to something with your environment not being able to run puppeteer.

Alejandroo98 commented 2 years ago

No one? help us, pls!

N-D-P commented 2 years ago

This solution worked for EC2 linux server

Install Cromium-browser.

sudo apt-get install chromium-browser
Install other dependencies required for ubuntu sudo apt-get install gconf-service libasound2 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgcc1 li-2-4 libgdk-pixbuf2.0-0 libglib2.0-0 libgtk-3-0 libnspr4 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 li libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 ca-certificates fonts-liberation libappindicator1 libnss3 lsb-release xdg-utils wget libgbm-dev

NOTE : As whatsapp-web.js is constantly upgrading, by the time you replicate this steps you may need to install some more dependencies apart from mentioned in Step 2. Just copy that dependency and stackoverflow it you will surely get its solution.

Yuri-Lima commented 2 years ago

No one? help us, pls!

I would recommend the same as @N-D-P has said right above and I encourage you to search on StackOverflow as well. Your problem is very common among Linux Servers.

As a complementary for Step 2 Mentioned above, I would recommend you install those ones as well. The first thing of course: Do it: sudo apt-get update -y then -> sudo apt install -y libatk-bridge2.0-0 && sudo apt install -y libxkbcommon-x11-0 && sudo apt-get install -y libxdamage-dev

All of them included what @N-D-P said is: sudo apt-get install -y gconf-service libasound2 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgcc1 li-2-4 libgdk-pixbuf2.0-0 libglib2.0-0 libgtk-3-0 libnspr4 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 li libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 ca-certificates fonts-liberation libappindicator1 libnss3 lsb-release xdg-utils wget libgbm-dev libatk-bridge2.0-0 libxkbcommon-x11-0 libxdamage-dev

monishavp commented 2 years ago

I am getting these errors while running whatsaap-web.js home/samplebot/node_modules/puppeteer/lib/cjs/puppeteer/node/BrowserRunner.js:241 reject(new Error([ ^

Error: Failed to launch the browser process! [0409/224659.794826:ERROR:zygote_host_impl_linux.cc(90)] Running as root without --no-sandbox is not supported. See https://crbug.com/638180.

TROUBLESHOOTING: https://github.com/puppeteer/puppeteer/blob/main/docs/troubleshooting.md

at onClose (/home/samplebot/node_modules/puppeteer/lib/cjs/puppeteer/node/BrowserRunner.js:241:20)
at Interface.<anonymous> (/home/samplebot/node_modules/puppeteer/lib/cjs/puppeteer/node/BrowserRunner.js:231:68)
at Interface.emit (node:events:538:35)

Anybody have any solution for this , Please helpme , Im completely stucked

N-D-P commented 2 years ago

@monishavp What version of whatsapp-web.js are you using?

Coz whatsapp-web.js is highly unstable, I would recommend remove whatsapp-web.js dependency from package.json and install it again

This has worked for me so many times

And if you are using linux, try installing below things first.

This solution worked for EC2 linux server

Install Cromium-browser. sudo apt-get install chromium-browser

Install other dependencies required for ubuntu sudo apt-get install gconf-service libasound2 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgcc1 li-2-4 libgdk-pixbuf2.0-0 libglib2.0-0 libgtk-3-0 libnspr4 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 li libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 ca-certificates fonts-liberation libappindicator1 libnss3 lsb-release xdg-utils wget libgbm-dev

NOTE : As whatsapp-web.js is constantly upgrading, by the time you replicate this steps you may need to install some more dependencies apart from mentioned in Step 2. Just copy that dependency and stackoverflow it you will surely get its solution.

AymaneHrouch commented 2 years ago

Make sure you have chromium-browser installed Then use const client = new Client({ authStrategy: new LocalAuth(), puppeteer: { product: "chrome", executablePath: "/usr/bin/chromium-browser" } });

This worked on my raspberrypi (OS: Raspbian GNU/Linux 11 (bullseye))

uthx commented 1 year ago

Hi. As pointed out correctly by @N-D-P the issue is that the required dependencies are not installed for ubuntu. I followed his path and got it working. Below is the command that you can use. To install chromium

sudo apt-get install chromium-browser

Install the dependencies.

sudo apt-get install ca-certificates fonts-liberation libasound2 libatk-bridge2.0-0 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgbm1 libgcc1 libglib2.0-0 libgtk-3-0 libnspr4 libnss3 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 libxext6 libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 lsb-release wget xdg-utils

N-D-P commented 1 year ago

Great !! Happy Coding ;) @uthx

pauloppaa commented 1 year ago

@uthx

Oi. Como apontado corretamente por@N-D-Po problema é que as dependências necessárias não estão instaladas para o ubuntu. Segui seu caminho e consegui. Abaixo está o comando que você pode usar. Para instalar o cromo
sudo apt-get install chromium-browser
Instale como dependências.
sudo apt-get install ca-certificates fonts-liberation libasound2 libatk-bridge2.0-0 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgbm1 libgcc1 libglib2.0-0 libgtk-3-0 libnspr4 libnss3 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 libxext6 libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 lsb-release wget xdg-utils

@uthx Hello my friend!! I run the commands from step 1 and 2. The problem persists when running node example.js, help me plz.

uthx commented 1 year ago

@uthx
Oi. Como apontado corretamente por@N-D-Po problema é que as dependências necessárias não estão instaladas para o ubuntu. Segui seu caminho e consegui. Abaixo está o comando que você pode usar. Para instalar o cromo
sudo apt-get install chromium-browser
Instale como dependências.
sudo apt-get install ca-certificates fonts-liberation libasound2 libatk-bridge2.0-0 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgbm1 libgcc1 libglib2.0-0 libgtk-3-0 libnspr4 libnss3 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 libxext6 libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 lsb-release wget xdg-utils
@uthx Hello my friend!! I run the commands from step 1 and 2. The problem persists when running node example.js, help me plz.

Hey @pauloppaa, are you trying to install them in a linux server image?

pauloppaa commented 1 year ago

@uthx
Oi. Como apontado corretamente por@N-D-Po problema é que as dependências necessárias não estão instaladas para o ubuntu. Segui seu caminho e consegui. Abaixo está o comando que você pode usar. Para instalar o cromo
sudo apt-get install chromium-browser
Instale como dependências.
sudo apt-get install ca-certificates fonts-liberation libasound2 libatk-bridge2.0-0 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgbm1 libgcc1 libglib2.0-0 libgtk-3-0 libnspr4 libnss3 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 libxext6 libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 lsb-release wget xdg-utils
@uthx Hello my friend!! I run the commands from step 1 and 2. The problem persists when running node example.js, help me plz.
Hey @pauloppaa, are you trying to install them in a linux server image?

Hey @uthx Ubuntu Server 22.04 LTS (HVM) in AWS/ec2

uthx commented 1 year ago

@pauloppaa I tried it on Digital Ocean for ubuntu and it worked for me. I found this in the guide, check this out if it helps.

Oladapodaniel commented 1 year ago

my own scenerio is that im pushing to Azure App service which uses a linux server for hosting, but i use macos, how do i install those dependencies to Azure linux server since apt-get is not available in macos. ive used brew to install them locally, there isnt any changes, i still experience the error

Harkor421 commented 7 months ago

This solution worked for EC2 linux server

Install Cromium-browser. sudo apt-get install chromium-browser

Install other dependencies required for ubuntu sudo apt-get install gconf-service libasound2 libatk1.0-0 libc6 libcairo2 libcups2 libdbus-1-3 libexpat1 libfontconfig1 libgcc1 li-2-4 libgdk-pixbuf2.0-0 libglib2.0-0 libgtk-3-0 libnspr4 libpango-1.0-0 libpangocairo-1.0-0 libstdc++6 libx11-6 libx11-xcb1 libxcb1 libxcomposite1 libxcursor1 libxdamage1 li libxfixes3 libxi6 libxrandr2 libxrender1 libxss1 libxtst6 ca-certificates fonts-liberation libappindicator1 libnss3 lsb-release xdg-utils wget libgbm-dev

NOTE : As whatsapp-web.js is constantly upgrading, by the time you replicate this steps you may need to install some more dependencies apart from mentioned in Step 2. Just copy that dependency and stackoverflow it you will surely get its solution.

Trying to run it in EC2 instance inside Docker Container and it works perfectly!

absognety commented 5 months ago

Clean the modules and reinstall. It works.

This worked for me too!! Thanks

antoniovictor2k commented 1 month ago

Estou com esse problema.

/root/github/api_whatsapp/node_modules/whatsapp-web.js/node_modules/puppeteer-core/lib/cjs/puppeteer/node/BrowserRunner.js:299 reject(new Error([ ^

Error: Failed to launch the browser process! /root/github/api_whatsapp/node_modules/whatsapp-web.js/node_modules/puppeteer-core/.local-chromium/linux-1045629/chrome-linux/chrome: error while loading shared libraries: libasound.so.2: cannot open shared object file: No such file or directory

TROUBLESHOOTING: https://github.com/puppeteer/puppeteer/blob/main/docs/troubleshooting.md

at onClose (/root/github/api_whatsapp/node_modules/whatsapp-web.js/node_modules/puppeteer-core/lib/cjs/puppeteer/node/BrowserRunner.js:299:20)
at Interface.<anonymous> (/root/github/api_whatsapp/node_modules/whatsapp-web.js/node_modules/puppeteer-core/lib/cjs/puppeteer/node/BrowserRunner.js:287:24)
at Interface.emit (node:events:529:35)
at Interface.close (node:internal/readline/interface:534:10)
at Socket.onend (node:internal/readline/interface:260:10)
at Socket.emit (node:events:529:35)
at endReadableNT (node:internal/streams/readable:1400:12)
at process.processTicksAndRejections (node:internal/process/task_queues:82:21)

Node.js v18.19.1 [nodemon] app crashed - waiting for file changes before starting...

antoniovictor2k commented 1 month ago

Boa noite. Consegui resolver adaptando dessa forma.

const client = new Client({ authStrategy: new LocalAuth(), puppeteer: { product: "chrome", executablePath: "/usr/bin/chromium-browser", args: ['--no-sandbox', '--disable-setuid-sandbox', '--headless'] } });

Espero ter ajudando vcs! Estou usando uma VPS com UBUNTU.

xandymelo commented 4 weeks ago

puppeteer: { headless: true,args: ['--no-sandbox', '--disable-setuid-sandbox']

worked for me

pedroslopez / whatsapp-web.js