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pegasystems / pega-helm-charts

Orchestrate a Pega Platform™ deployment by using Docker, Kubernetes, and Helm to take advantage of Pega Platform Cloud Choice flexibility.
https://community.pega.com/knowledgebase/articles/cloud-choice
Apache License 2.0
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pega-batch and pega-web is not up Failed to bootstrap #98

Closed ghost closed 4 years ago

ghost commented 4 years ago

We are installing pega in Azure AKS. Installer pod is showing installation complete. However pega batch and pega web is not getting up.

MSSQL used Azure services Cassandra installed as Pod

We are following instruction as per https://github.com/pegasystems/pega-helm-charts/blob/master/docs/Deploying-Pega-on-AKS.md#installing-and-deploying-pega-platform-using-helm-charts--90-minutes

Current Status of Pods:

NAME                          READY   STATUS      RESTARTS   AGE
mypega-cassandra-0            1/1     Running     0          3d20h
mypega-cassandra-1            1/1     Running     0          3d20h
mypega-cassandra-2            1/1     Running     0          3d20h
pega-batch-74cff9cd9c-42r7x   0/1     Running     775        2d23h
pega-batch-74cff9cd9c-bkmzr   0/1     Running     774        2d23h
pega-db-install-lbd55         0/1     Completed   0          3d20h
pega-search-0                 1/1     Running     0          3d20h
pega-stream-0                 0/1     Running     962        3d20h
pega-web-56f7756499-gfn6m     0/1     Running     961        3d20h
pega-web-6c598859b9-mzvs5     0/1     Running     11         152m

Possible root cause Failed to bootstrap PegaRULES Could not load the java class 'com/pega/pegarules/internal/bootstrap/phase2/PRBootstrapImpl.class' from the database table 'rules.pr_engineclasses'

Log from the web Pod:

kubectl logs pega-web-6c598859b9-mzvs5 -n mypega
  ____                    ____             _             
 |  _ \ ___  __ _  __ _  |  _ \  ___   ___| | _____ _ __ 
 | |_) / _ \/ _` |/ _` | | | | |/ _ \ / __| |/ / _ \ '__|
 |  __/  __/ (_| | (_| | | |_| | (_) | (__|   <  __/ |   
 |_|   \___|\__, |\__,_| |____/ \___/ \___|_|\_\___|_|   
            |___/                              v2.1.0

Downloading database driver: https://repo1.maven.org/maven2/com/microsoft/sqlserver/mssql-jdbc/7.4.1.jre11/mssql-jdbc-7.4.1.jre11.jar
Using JDBC_URL: jdbc:sqlserver://******:1433;database=pega;selectMethod=cursor;sendStringParametersAsUnicode=false
Loading prlog4j2 from /opt/pega/config/prlog4j2.xml...
Loading prconfig from /opt/pega/config/prconfig.xml...
No context.xml was specified in /opt/pega/config/context.xml.  Generating from templates.
JAVA_OPTS: "-Xms4096m -Xmx7168m -Djava.awt.headless=true -Djava.security.properties=/usr/local/tomcat/conf/java.security.overwrite -DNodeTier= -XX:HeapDumpPath=/heapdumps -Dpega.logdir=/usr/local/tomcat/logs/pega-web-6c598859b9-mzvs5"
CATALINA_OPTS: " -DmaxThreads=300 -Didentification.nodeid=pega-web-6c598859b9-mzvs5 -DNodeType=WebUser -DNodeSettings="Pega-IntegrationEngine/EnableRequestorPools=false;" -Dindex.directory= -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=9001 -Dcom.sun.management.jmxremote.rmi.port=9001 -Dcom.sun.management.jmxremote.authenticate=false -Dcom.sun.management.jmxremote.ssl=false -Djava.rmi.server.hostname=127.0.0.1 -DSMAAutoNodeDiscovery=true -DSMAAutoNodeDiscoveryJMXPort=9001 -DSMAAutoNodeDiscoveryPort=8080 "
NOTE: Picked up JDK_JAVA_OPTIONS:  --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
17-Feb-2020 15:57:49.909 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version name:   Apache Tomcat/9.0.31
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          Feb 5 2020 19:32:12 UTC
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version number: 9.0.31.0
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Linux
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            4.15.0-1067-azure
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home:             /opt/java/openjdk
17-Feb-2020 15:57:49.911 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           11.0.6+10
17-Feb-2020 15:57:49.912 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            AdoptOpenJDK
17-Feb-2020 15:57:49.912 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         /usr/local/tomcat
17-Feb-2020 15:57:49.912 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         /usr/local/tomcat
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.lang=ALL-UNNAMED
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.base/java.io=ALL-UNNAMED
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=/usr/local/tomcat/conf/logging.properties
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms4096m
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx7168m
17-Feb-2020 15:57:49.913 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.awt.headless=true
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.security.properties=/usr/local/tomcat/conf/java.security.overwrite
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DNodeTier=
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -XX:HeapDumpPath=/heapdumps
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dpega.logdir=/usr/local/tomcat/logs/pega-web-6c598859b9-mzvs5
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.protocol.handler.pkgs=org.apache.catalina.webresources
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dorg.apache.catalina.security.SecurityListener.UMASK=0027
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DmaxThreads=300
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Didentification.nodeid=pega-web-6c598859b9-mzvs5
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DNodeType=WebUser
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DNodeSettings=Pega-IntegrationEngine/EnableRequestorPools=false;
17-Feb-2020 15:57:49.914 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dindex.directory=
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.port=9001
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.rmi.port=9001
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.authenticate=false
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcom.sun.management.jmxremote.ssl=false
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.rmi.server.hostname=127.0.0.1
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DSMAAutoNodeDiscovery=true
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DSMAAutoNodeDiscoveryJMXPort=9001
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -DSMAAutoNodeDiscoveryPort=8080
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dignore.endorsed.dirs=
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=/usr/local/tomcat
17-Feb-2020 15:57:49.915 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=/usr/local/tomcat
17-Feb-2020 15:57:49.916 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=/usr/local/tomcat/temp
17-Feb-2020 15:57:49.916 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: [/usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib]
17-Feb-2020 15:57:50.257 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8080"]
17-Feb-2020 15:57:50.273 INFO [main] org.apache.catalina.startup.Catalina.load Server initialization in [566] milliseconds
17-Feb-2020 15:57:50.372 WARNING [main] org.apache.catalina.users.MemoryUserDatabase.createUser Null or zero length user name specified. The user will be ignored.
17-Feb-2020 15:57:50.373 INFO [main] org.apache.tomcat.util.digester.FactoryCreateRule.begin Error creating object: [Null or zero length user name specified. The user will be ignored.]
17-Feb-2020 15:57:50.374 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Catalina]
17-Feb-2020 15:57:50.375 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: [Apache Tomcat/9.0.31]
17-Feb-2020 15:57:50.382 INFO [main] org.apache.catalina.startup.HostConfig.deployDescriptor Deploying deployment descriptor [/usr/local/tomcat/conf/Catalina/localhost/prweb.xml]
17-Feb-2020 15:57:51.116 INFO [main] org.apache.tomcat.dbcp.dbcp2.BasicDataSourceFactory.getObjectInstance Name = PRFileStore Ignoring unknown property: value of "Database-based File Access" for "description" property
17-Feb-2020 15:57:51.123 INFO [main] org.apache.tomcat.dbcp.dbcp2.BasicDataSourceFactory.getObjectInstance Name = AdminPegaRULES Ignoring unknown property: value of "PegaRULES Admin datasource" for "description" property
17-Feb-2020 15:58:00.641 INFO [main] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
17-Feb-2020 15:58:00.661 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource. Loading bootstrap properties from /prbootstrap.properties
17-Feb-2020 15:58:00.663 INFO [main] com.pega.pegarules.internal.bootstrap.SettingReaderJNDI. Could not find java:comp/env/prbootstrap/ in the local JNDI context, skipping prconfig setting lookup
17-Feb-2020 15:58:00.663 INFO [main] com.pega.pegarules.internal.bootstrap.SettingReaderJNDI. Could not find prbootstrap in the local JNDI context, skipping prconfig setting lookup
17-Feb-2020 15:58:00.670 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource. Bootstrap datatables schema: data
17-Feb-2020 15:58:00.785 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource. Archive version [0      ]
17-Feb-2020 15:58:00.785 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Engine schema defined in allclasses: null
17-Feb-2020 15:58:00.787 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Engine classes schema: rules
17-Feb-2020 15:58:00.787 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Assembled classes schema: rules
17-Feb-2020 15:58:00.788 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings
17-Feb-2020 15:58:00.896 WARNING [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. PRBootstrap.calculateEngineCodeVersionFromDB() - unable to calculate codeset version from database: Read timed out
17-Feb-2020 15:58:00.899 INFO [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Will load phase 2 bootstrap from Pega-EngineCode:
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. 
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. ============================= Failed to bootstrap PegaRULES =============================
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. 
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Could not load the java class 'com/pega/pegarules/internal/bootstrap/phase2/PRBootstrapImpl.class' from the database table 'rules.pr_engineclasses'
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. This is usually due to an empty 'rules.pr_engineclasses' table, or possibly it does not contain the configured codeset version.
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. In this run the prbootstrap.properties specified 'pega-enginecode:', checking database...
17-Feb-2020 15:58:00.964 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. 
17-Feb-2020 15:58:01.071 WARNING [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. PRMiniLoader - unable to load classes from the database: Read timed out
17-Feb-2020 15:58:01.073 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Unable to access code through filesystem
    java.nio.file.NoSuchFileException: /usr/local/tomcat/webapps/prweb/WEB-INF/lib/boot/prbootphase2.jar
        at java.base/sun.nio.fs.UnixException.translateToIOException(UnixException.java:92)
        at java.base/sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:111)
        at java.base/sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:116)
        at java.base/sun.nio.fs.UnixFileAttributeViews$Basic.readAttributes(UnixFileAttributeViews.java:55)
        at java.base/sun.nio.fs.UnixFileSystemProvider.readAttributes(UnixFileSystemProvider.java:149)
        at java.base/sun.nio.fs.LinuxFileSystemProvider.readAttributes(LinuxFileSystemProvider.java:99)
        at java.base/java.nio.file.Files.readAttributes(Files.java:1763)
        at java.base/java.util.zip.ZipFile$Source.get(ZipFile.java:1225)
        at java.base/java.util.zip.ZipFile$CleanableResource.<init>(ZipFile.java:727)
        at java.base/java.util.zip.ZipFile$CleanableResource.get(ZipFile.java:844)
        at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:247)
        at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:177)
        at java.base/java.util.jar.JarFile.<init>(JarFile.java:346)
        at java.base/java.util.jar.JarFile.<init>(JarFile.java:317)
        at java.base/java.util.jar.JarFile.<init>(JarFile.java:256)
        at com.pega.pegarules.internal.bootstrap.PRMiniLoader.<init>(PRMiniLoader.java:288)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.createMiniLoader(PRBootstrap.java:722)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:666)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:419)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
        at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:92)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4685)
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5146)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
        at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:631)
        at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1831)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:118)
        at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:526)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:425)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
        at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
        at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
        at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:140)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
        at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
17-Feb-2020 15:58:01.101 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. 
============ PegaRULES Bootstrap Configuration ============
           Date: Mon Feb 17 15:58:01 GMT 2020
   Java Version: AdoptOpenJDK 11.0.6
  Configuration: file:/usr/local/tomcat/webapps/prweb/WEB-INF/classes/prbootstrap.properties
Pega-EngineCode: 
       Database: Microsoft SQL Server 12.00.2000
         Driver: Microsoft JDBC Driver 7.4 for SQL Server 7.4.1.0

(!) Unable to use given database configuration
(!) Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============

Unable to load phase 2 bootstrap class: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
17-Feb-2020 15:58:01.102 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Error initializing PRAppLoader
    java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
        at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:381)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.loadPhase2BootstrapClass(PRBootstrap.java:727)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:670)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:419)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
        at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:92)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4685)
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5146)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
        at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:631)
        at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1831)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:118)
        at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:526)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:425)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
        at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
        at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
        at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:140)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
        at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
17-Feb-2020 15:58:01.103 SEVERE [main] com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega. Problem during method invocation (contextInitialized)
    java.lang.RuntimeException: PRAppLoader was not properly initialized, unable to load class com.pega.pegarules.web.servlet.WebAppLifeCycleListener
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.getImplementationOf(PRBootstrap.java:217)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.getEntry(PRBootstrap.java:334)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:314)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:420)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
        at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:92)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4685)
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5146)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
        at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:631)
        at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1831)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:118)
        at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:526)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:425)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
        at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
        at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
        at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:140)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
        at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
17-Feb-2020 15:58:01.104 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal One or more listeners failed to start. Full details will be found in the appropriate container log file
17-Feb-2020 15:58:01.106 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal Context [/prweb] startup failed due to previous errors
17-Feb-2020 15:58:01.107 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings
17-Feb-2020 15:58:01.214 WARNING [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. PRBootstrap.calculateEngineCodeVersionFromDB() - unable to calculate codeset version from database: Read timed out
17-Feb-2020 15:58:01.214 INFO [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Will load phase 2 bootstrap from Pega-EngineCode:
17-Feb-2020 15:58:01.275 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. 
17-Feb-2020 15:58:01.276 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. ============================= Failed to bootstrap PegaRULES =============================
17-Feb-2020 15:58:01.276 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. 
17-Feb-2020 15:58:01.276 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Could not load the java class 'com/pega/pegarules/internal/bootstrap/phase2/PRBootstrapImpl.class' from the database table 'rules.pr_engineclasses'
17-Feb-2020 15:58:01.276 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. This is usually due to an empty 'rules.pr_engineclasses' table, or possibly it does not contain the configured codeset version.
17-Feb-2020 15:58:01.276 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. In this run the prbootstrap.properties specified 'pega-enginecode:', checking database...
17-Feb-2020 15:58:01.276 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. 
17-Feb-2020 15:58:01.382 WARNING [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. PRMiniLoader - unable to load classes from the database: Read timed out
17-Feb-2020 15:58:01.382 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRMiniLoader. Unable to access code through filesystem
    java.nio.file.NoSuchFileException: /usr/local/tomcat/webapps/prweb/WEB-INF/lib/boot/prbootphase2.jar
        at java.base/sun.nio.fs.UnixException.translateToIOException(UnixException.java:92)
        at java.base/sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:111)
        at java.base/sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:116)
        at java.base/sun.nio.fs.UnixFileAttributeViews$Basic.readAttributes(UnixFileAttributeViews.java:55)
        at java.base/sun.nio.fs.UnixFileSystemProvider.readAttributes(UnixFileSystemProvider.java:149)
        at java.base/sun.nio.fs.LinuxFileSystemProvider.readAttributes(LinuxFileSystemProvider.java:99)
        at java.base/java.nio.file.Files.readAttributes(Files.java:1763)
        at java.base/java.util.zip.ZipFile$Source.get(ZipFile.java:1225)
        at java.base/java.util.zip.ZipFile$CleanableResource.<init>(ZipFile.java:727)
        at java.base/java.util.zip.ZipFile$CleanableResource.get(ZipFile.java:844)
        at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:247)
        at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:177)
        at java.base/java.util.jar.JarFile.<init>(JarFile.java:346)
        at java.base/java.util.jar.JarFile.<init>(JarFile.java:317)
        at java.base/java.util.jar.JarFile.<init>(JarFile.java:256)
        at com.pega.pegarules.internal.bootstrap.PRMiniLoader.<init>(PRMiniLoader.java:288)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.createMiniLoader(PRBootstrap.java:722)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:666)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:419)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
        at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextDestroyed(WebAppLifeCycleListenerBoot.java:75)
        at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4732)
        at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5396)
        at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
        at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:631)
        at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1831)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:118)
        at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:526)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:425)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
        at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
        at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
        at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:140)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
        at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
17-Feb-2020 15:58:01.400 INFO [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. 
============ PegaRULES Bootstrap Configuration ============
           Date: Mon Feb 17 15:58:01 GMT 2020
   Java Version: AdoptOpenJDK 11.0.6
  Configuration: file:/usr/local/tomcat/webapps/prweb/WEB-INF/classes/prbootstrap.properties
Pega-EngineCode: 
       Database: Microsoft SQL Server 12.00.2000
         Driver: Microsoft JDBC Driver 7.4 for SQL Server 7.4.1.0

(!) Unable to use given database configuration
(!) Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============

Unable to load phase 2 bootstrap class: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
17-Feb-2020 15:58:01.400 SEVERE [main] com.pega.pegarules.internal.bootstrap.PRBootstrap. Error initializing PRAppLoader
    java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
        at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:381)
        at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.loadPhase2BootstrapClass(PRBootstrap.java:727)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:670)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:419)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
        at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextDestroyed(WebAppLifeCycleListenerBoot.java:75)
        at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4732)
        at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5396)
        at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
        at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:631)
        at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1831)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:118)
        at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:526)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:425)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
        at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
        at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
        at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:140)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
        at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
17-Feb-2020 15:58:01.401 SEVERE [main] com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega. Problem during method invocation (contextDestroyed)
    java.lang.RuntimeException: PRAppLoader was not properly initialized, unable to load class com.pega.pegarules.web.servlet.WebAppLifeCycleListener
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.getImplementationOf(PRBootstrap.java:217)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.getEntry(PRBootstrap.java:334)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.getMethod(PRBootstrap.java:314)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:420)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
        at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextDestroyed(WebAppLifeCycleListenerBoot.java:75)
        at org.apache.catalina.core.StandardContext.listenerStop(StandardContext.java:4732)
        at org.apache.catalina.core.StandardContext.stopInternal(StandardContext.java:5396)
        at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:257)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:187)
        at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:717)
        at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:690)
        at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705)
        at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:631)
        at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1831)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:118)
        at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:526)
        at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:425)
        at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1576)
        at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:309)
        at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:123)
        at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:423)
        at org.apache.catalina.util.LifecycleBase.setState(LifecycleBase.java:366)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:936)
        at org.apache.catalina.core.StandardHost.startInternal(StandardHost.java:841)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at org.apache.tomcat.util.threads.InlineExecutorService.execute(InlineExecutorService.java:75)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:140)
        at org.apache.catalina.core.ContainerBase.startInternal(ContainerBase.java:909)
        at org.apache.catalina.core.StandardEngine.startInternal(StandardEngine.java:262)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardService.startInternal(StandardService.java:421)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
17-Feb-2020 15:58:01.414 INFO [main] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor [/usr/local/tomcat/conf/Catalina/localhost/prweb.xml] has finished in [11,032] ms
17-Feb-2020 15:58:01.415 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [/usr/local/tomcat/webapps/ROOT]
17-Feb-2020 15:58:10.660 INFO [main] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
17-Feb-2020 15:58:10.671 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [/usr/local/tomcat/webapps/ROOT] has finished in [9,255] ms
17-Feb-2020 15:58:10.674 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8080"]
17-Feb-2020 15:58:10.684 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in [20,409] milliseconds
dcasavant commented 4 years ago

@niladrixlab Please report this to Pega Support if you have not done so already. This does not appear to be a Helm related issue.

dcasavant commented 4 years ago

Closing for now as the next step is to contact PegaSupport. Please reopen if you disagree with this assessment.

@niladrixlab - feel free to post the SR# here to crosslink.