pegasystems / pega-tracerviewer

The tracer viewing tool helps users understand and debug Pega tracer files. To download the tool, click on the "release" link, scroll to the bottom, and download the tracerviewer zip file.
Apache License 2.0
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SAXParseException due to Japanese characters #7

Open carlosgstlm opened 5 years ago

carlosgstlm commented 5 years ago

Unable to parse Tracer output XML since some of the tags content contain Japanese characters.

vargm commented 5 years ago

Can you please check if you are using the right encoding. see below. Try to change the encoding by clicking the "Reload file" button and select the encoding which supports Japanese characters or try with UTF-8. image

Regards

carlosgstlm commented 5 years ago

I'm encountering the issue in PRPC Tracer

vargm commented 5 years ago

could you please attach some screenprint of where the issue is occurring. If you are facing the issue in Pega Application, then you will need to raise it on Pega Community at https://community.pega.com or raise a support request with Pega Support.