pellartech / curate

4 stars 0 forks source link

Import SOL NFT Bug #391

Closed TheOneXi closed 2 years ago

TheOneXi commented 2 years ago

A user is trying to import a SOL NFT into curate however they are pasting their phantom wallet address

I told them, they need to paste their NFT contract address - where can they find this i.e where on solbeach: https://solanabeach.io/address/6nssrF4sbeD2y8cw7S3u6C4En8net5jJK9yx8vCMEcN8

Screenshot 2022-01-13 at 12 29 34

TheOneXi commented 2 years ago

The same user updated on iOS to v5.2.1 but is still getting the same error when entering his token address for the SOL NFT:

Solana

ktIT1BF1

@pellarboss @madtocc

madtocc commented 2 years ago

Are you sure it is updated? Copied the address and it does not show invalid address to me. Could you ask him to send a video showing the app version and trying to import? https://user-images.githubusercontent.com/12486417/150337102-2b303be6-1633-4ede-a09b-561661e6ed71.MOV

TheOneXi commented 2 years ago

Yes sure I think it's him I'll check

TheOneXi commented 2 years ago

The above user is now v5.2.1

They've successful sent the sol NFT

This is the tx hash:

3z7D5vLshHn93iNQBFwWhKiu8GKy9v9aSRWZATTEcqpu

But they do not see the imported solana NFT in their profile even though it's in the curate custody wallet.

Can someone help and fix this and also prevent this happening again?

@pellarboss

pellarboss commented 2 years ago

the user MUST send the NFT to the Curate Custody wallet (SOL Master) the user has not done this yet... (he still has the NFT)

eventang2015 commented 2 years ago

@curateproject seems this token https://solscan.io/token/6nssrF4sbeD2y8cw7S3u6C4En8net5jJK9yx8vCMEcN8 didn't send to master SOL address https://solscan.io/account/3z7D5vLshHn93iNQBFwWhKiu8GKy9v9aSRWZATTEcqpu please let him send the token to 3z7D5vLshHn93iNQBFwWhKiu8GKy9v9aSRWZATTEcqpu and then create an import log, input the token address 6nssrF4sbeD2y8cw7S3u6C4En8net5jJK9yx8vCMEcN8 as the contract address in App.

TheOneXi commented 2 years ago

The user has said it's gone from his phantom wallet and should be in his curate wallet ending in 3z

20220125_123824.jpg

@eventang2015 @pellarboss

eventang2015 commented 2 years ago

@curateproject is this token https://solscan.io/token/6sBLQx2XRV77CHJoZqXUP4jdYPVp6n6N8acziWqrJHci ? could he add an import log ? input 6sBLQx2XRV77CHJoZqXUP4jdYPVp6n6N8acziWqrJHci as the contract address in App.

TheOneXi commented 2 years ago

Screenshot 2022-01-25 at 15 36 19

Here's what the user said @eventang2015

Can you advice please?

eventang2015 commented 2 years ago

yes, I see a pending import log now. but I wonder if our server ip is blocked by solana rpc "message":"Too many requests from your IP, contact your app developer or support@rpcpool.com."

TheOneXi commented 2 years ago

What shall I tell the user for now @eventang2015 @pellarboss ?

pellarboss commented 2 years ago

that Solana is experiencing issues, and there is nothing we can do, we've escalated to Solana, and they haven't given us a response.

@curateproject generally, across the board, Solana is struggling to keep up with Curate's requests, user base & keeping on erroring out

TheOneXi commented 2 years ago

Hi @pellarboss were you able to find a solution for the SOL RPC issue?

Let me know so I can update this user

TheOneXi commented 2 years ago

Hi @pellarboss has this been fixed?

The user still can't see his important sol nft

eventang2015 commented 2 years ago

@curateproject https://admin.curate.style/product/25516dfd76085d92c1c0d2b6/detail imported

TheOneXi commented 2 years ago

Hi @eventang2015 the user still can't see his imported SOL NFT, here is the video he sent me:

https://user-images.githubusercontent.com/51517619/152812176-6dc67744-0148-41b2-862a-846a87e384c8.MP4

eventang2015 commented 2 years ago

@curateproject it's imported but denied by an administer. I've re-approved it now.

TheOneXi commented 2 years ago

Thanks the user now see's it

Can you remove it from the collection though? Not sure how it got added in that

Also can we add some UX so we can display to users that this is a SOL NFT? @eventang2015 @madtocc i.e display sol icon for this nft on the NFT page and marketplace page

20220210_150002.jpg

eventang2015 commented 2 years ago

imported NFTs are in Curate collection (auto created). the acture owner is Master Wallet.

TheOneXi commented 2 years ago

@pellarboss can we remove this auto collection creation when importing an NFT?

As in this case, this SOL NFT isn't part of a collection and is just a 1 of 1

Also the NFT gets displayed with 10 XCUR as price and the importer can’t lower it i.e to 5 XCUR for example - can you remove this limitation?

eventang2015 commented 2 years ago

@curateproject removed collection for this item. you can update Mint Min Amount on admin setting page. remove auto collection creation for both SOL and ERC721 ?

pellarboss commented 2 years ago

I think leave ERC721 as is

When SOL is imported, remove auto Collection creation

eventang2015 commented 2 years ago

done.