Can't save and open my projects

[leleworms]

--Issue Summary--

FileManager::save strFileName = C:/Users/Gabri/OneDrive/Documentos/Animação/Os Hérois do Olimpo/O Herói Perdido/O herói perdido.pclx strTempWorkingFolder = C:/Users/Gabri/AppData/Local/Temp/Pencil2D/O herói perdido.Y2xD/ layerCount = 3 layer[0] = Layer[id=1, name=Camada de Câmera, type=5] layer[1] = Layer[id=3, name=Camada Bitmap, type=1] layer[2] = Layer[id=2, name=Camada Vetorial, type=2]

Error Display Title: Erro interno Description: Um erro interno ocorreu. Seu arquivo pode não ter sido salvo com sucesso.

System Info Pencil version: 0.6.1.1 Build ABI: x86_64-little_endian-llp64 Kernel: winnt 10.0.16299 Product name: Windows 10 (10.0)

--Actual Results--

--Expected Results--

I reinstall the program a lot of times, i use differents locations to save my projects and this error continue.

--Video or Image Reference--

http://prntscr.com/jqvs80

--Steps to reproduce--

--System Information--

• Pencil2D Version:

• Operating System: Windows 10

• RAM Size: 8GB

• Graphics Tablet: One by Wacom

---

[chchwy]

Hi @leleworms Sorry to hear that. Please do the following things that could probably save your work.

1. Open the folder C:/Users/Gabri/AppData/Local/Temp/Pencil2D/O herói perdido.Y2xD/ in file explorer, if lucky you can find your work in the folder.
2. Rename your file from xxx.pclx to xxx.zip and unzip the file (yes it's actually a zip), take a look inside.
3. Upload the file to Dropbox/GoogleDrive or somewhere so then we can have a look

[leleworms]

@chchwy https://drive.google.com/open?id=1T7wAX8K2qdeVs5U6-WOIJPQU2H8Racb3

https://drive.google.com/open?id=16jDFzeOd7hiOXWF8mIv5QhzO7nTFyl0O

The .pclx have nothing inside, i put .zip and open with 7zip program but dont have any thing inside.

I tryed save in other places, but all the save projects dont have nothing inside

[chchwy]

@leleworms How many frames were in the project? I can see 2 bitmap frames, is it correct?

[leleworms]

@chchwy

Yes, have two frames

This error fixed when i reinstall the program and reboot my pc (just reinstall the program dont work), after this I managed to save the project a few times but the error returns again.

[chchwy]

Hi @leleworms Please find your pclx here: https://www.dropbox.com/s/ap8rv9suwcc7zsx/O%20her%C3%B3i%20perdido.pclx?dl=0

And please download the latest nightly build: https://www.pencil2d.org/download/#nightlybuild It will give more details when failing to save the project, which can help us to find the root causes of these issues and make the file-saving more stable, appreciate it.

[Jose-Moreno]

@leleworms Hey. Today a new development build was made with a fix for this problem. If you don't mind could you test it out with a disposable file and let us know if this has been fixed for you or not? Visit http://pencil2d.org/download#nightlybuild and look for the June 5th 2018 nightly build.

[leleworms]

@chchwy @Jose-Moreno Thanks! i gonna try again, if the problem returns i comment here

[Jose-Moreno]

@leleworms Hi, there's been a new fix implemented for the save file bug, if you can please test it and if the problem has been solved for you please let us know and close this issue:

Download the nightly build for July 3rd 2018 here: https://www.pencil2d.org/download/#nightlybuild

[scribblemaniac]

Given the lack of further information on this and how old the version is where this issue occurred, I am going to close this issue as solved. This was probably an issue with accented characters in the file or filename. I recall some issue pertaining to that was fixed a long time ago.