MikePendo
commented
5 months ago @jgtorrejon We r looking into it
Closed jgtorrejon closed 4 months ago
MikePendo
commented
5 months ago @jgtorrejon We r looking into it
sanjeev-karat-zs0194
commented
5 months ago Same issue with React Native 0.73.4. Crashes on all iOS devices (Debug and Release). Very rarely it works (1 in 20 times).
sanjeev-karat-zs0194
commented
5 months ago EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x0000000000000020
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x25668 objc_retain + 8
1 libsystem_blocks.dylib 0x11b6 _call_copy_helpers_excp + 74
2 libsystem_blocks.dylib 0x1d8a _Block_copy + 306
3 libobjc.A.dylib 0x20347 objc_setProperty_nonatomic_copy + 36
4 Pendo 0x147b27 -[PNDDebouncer call:] + 31
5 Pendo 0x153190 __32-[NSObject(RNPendo) requestScan]_block_invoke + 84
6 libdispatch.dylib 0x1a90 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x2d3a _dispatch_client_callout + 8
8 libdispatch.dylib 0x11ac0 _dispatch_main_queue_drain + 1420
9 libdispatch.dylib 0x11526 _dispatch_main_queue_callback_4CF + 31
10 CoreFoundation 0x8ddc4 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
11 CoreFoundation 0x886ff __CFRunLoopRun + 2463
12 CoreFoundation 0x8797d CFRunLoopRunSpecific + 557
13 GraphicsServices 0x308f GSEventRunModal + 137
14 UIKitCore 0xffd53d -[UIApplication _run] + 972
15 UIKitCore 0x1001fab UIApplicationMain + 123
16 evolve_v1 0x4a19 main + 7 (main.m:7)
17 ??? 0x10f2023e0 (Missing)
18 ??? 0x206a7d386 (Missing)`]([url](url))@sanjeev-karat Your stack trace is from different crash. The initial issue was caused by not loading SwiftUI lib. Your issue is different. Any chance you can open a new ticket with steps how to reproduce it, and if possible with full crash log from Apple and maybe sample code/app so we could reproduce it
MikePendo
commented
5 months ago @jgtorrejon I think (pretty sure )we have a solution.(Must admit I am not sure why we didnt implement it like that in the first place) Unfortunately I cant properly test it as I cant download such old simulator, the older Xcode version that I have is Xcode14, which doesnt allow me to download IOS12 simulators. I tried to download Xcode 13 but it was crashing on my Mac. We still keep iOS devices with old os version so we will be able to verify the solution only next week. I would also suspect that this crash might accrue on devices so that will be a HF from our side. If you think the issue is urgent for you I can send you a custom SDK build with that fix until we have a proper release
jgtorrejon
commented
4 months ago Hi @MikePendo, we have a setup to test it, would be great to have a SDK to prove it, my email is felipefont@agendapro.com
MikePendo
commented
4 months ago @jgtorrejon just sent u an email
MikePendo
commented
4 months ago @jgtorrejon 3.1.1 sdk was just released, the crash should be fixed. (please see that you fetch the 3.1.1 native)
nvacheishvili
commented
4 months ago I am also experiencing this issue with development mode enabled even with 3.1.1
[rn-pendo-sdk] React Navigation Init. ERROR The 'navigation' object hasn't been initialized yet. This might happen if you don't have a navigator mounted, or if the navigator hasn't finished mounting. See https://reactnavigation.org/docs/navigating-without-navigation-prop#handling-initialization for more details.
it was working fine without pendo setup, but now I am getting this error once I switched NavigationContainer to Pendo navigation container.
import * as React from 'react';
import RootNavigation from './RootNavigation';
import analytics from '@react-native-firebase/analytics';
import {NavigationContainer} from '@react-navigation/native';
import {WithPendoReactNavigation} from 'rn-pendo-sdk';
import {navigationRef} from './NavigationService';
const NavigationSetup = () => {
const routeNameRef = React.useRef();
const PendoNavigationContainer =
WithPendoReactNavigation(NavigationContainer);
return (
<React.Fragment>
<PendoNavigationContainer
ref={navigationRef}
onReady={() => {
routeNameRef.current = navigationRef.current.getCurrentRoute().name;
}}
onStateChange={async () => {
const previousRouteName = routeNameRef.current;
const currentRouteName = navigationRef.current.getCurrentRoute().name;
if (previousRouteName !== currentRouteName) {
await analytics().logScreenView({
screen_name: currentRouteName,
screen_class: currentRouteName,
});
}
routeNameRef.current = currentRouteName;
}}>
<RootNavigation />
</PendoNavigationContainer>
</React.Fragment>
);
};
export default NavigationSetup;
@nvacheishvili its not the same issue
Platform + Version iOS 12
SDK Version Pendo 3.0.0
Framework React Native using React Navigation,
Describe the bug
Recently we update the sdk to v3 and some users that have iPhone 6 report crashes. We prepare a setup with:
To Reproduce Steps to reproduce the behavior:
Expected behavior App init normally and connect with metro server.
Logs If applicable, please add crash logs OR pendo logs (can be turned on with
PendoManager.shared().setDebugMode(true))Video of the app crashing:
https://github.com/pendo-io/pendo-mobile-sdk/assets/13922002/5cce4cbd-7c79-436e-8ff9-a7f4cc48fb65
Capture of crash dialog:
Some Xcode logs:
Sample Code Code snippet or Sample project
Additional context Add any other context about the problem here.