Manage In-App pages for iOS is showing blank screen on Pendo panel

[Muzzamil75]

I am receiving a black blank screen when capturing the screen from iOS for mange in-app pages but Android works well for me. I am using rn-pendo-sdk": "2.21.1"

@MikePendo

[MikePendo]

What kind of app is it? react native , react native navigation ?

[Muzzamil75]

its React Native

[MikePendo]

I guess it's react native navigation. if so could you please debug in via Xcode turn on view hierarchy debugger and look for the following window RNNOverlayWindow. it seems like we are picking that window to scan instead of your actual app window. If I am right this issue is already resolved and will be available in 2.22

[Muzzamil75]

So when you are releasing 2.22 ?

[MikePendo]

@Muzzamil75 can you please check what windows do you have on the native side? We had that issue in RNN, maybe RN has slightly different issue, can u provide minimal app sample that we could reproduce/verify it on our side? (as we are not aware of that issue in RN)

[Muzzamil75]

@MikePendo I think this issue relates to RNN , when you are releasing the new version with that fix ? Also, you can fresh install the RN CLI with RNN u can get that issue ! @MikePendo

[MikePendo]

@Muzzamil75 We will release the fix next week, BUT I am still not sure if that's is your issue. what framework u use for navigation RNN or react navigation? (as this issue will fix only the RNN overlay )

[Muzzamil75]

@MikePendo I am using "react-native-navigation": "7.27.1",

[MikePendo]

@Muzzamil75 We r trying to convince our management to release a HF for that issue BUT unfortunately I don't have the power over those decisions. So it either a HF in 2.21 or 2.22 (somewhere in June)

[Muzzamil75]

Yes waiting for the Fix as my prod release is also upcoming please consider this ticket on urgent basis!

[MikePendo]

@Muzzamil75 We have just release 2.21.1 that should resolve the issue. I am closing the ticket feel free to ping us if u still have an issue