Status message screen - Successful

[prayagd]

As a user of the Vortex platform, I want to receive confirmation of my successful withdrawal,
So that I can be assured my funds have been transferred to my bank account.

Acceptance Criteria:

1. When a request is successful, I see a modal window with:
   • A blue circle icon with a pink checkmark at the top
   • A prominent heading "Request made successfully" in blue text
   • The transaction ID displayed (in this case, 4325567934)
   • Information on normal processing times (15 minutes)
   • Instructions to contact support if the transaction is not completed after 60 minutes
   • Button to contact support viz Telegram
   • A prominent "Return home" button
2. The modal should be centered on the screen and overlay the main content.
3. If I click "Return home", the modal should close and I should be taken back to the main dashboard.
4. If I click the Telegram , I should be directed to the respective support channels.
5. The transaction ID should be easily copyable for reference if I need to contact support.

Notes:

• Show the transaction id for the txn between the ephemeral account and the anchor account

Wireframe

https://www.figma.com/design/cOx99YQtxf8LLdlhZjvkoC/Vortex?node-id=330-1077&t=yWrdGUyBrJlVFmZL-4

[prayagd]

A transaction ID is displayed below the success message, labeled as "Transaction ID: [alphanumeric string]".

@pendulum-chain/devs can you please let me know which txn id we can show here? Ideal would be the stellar one where the funds are sent to the anchor's account.

[ebma]

What exactly is our definition of 'withdrawal' here? As a user, I would expect that I have received the money on my bank account when I see a message that states a successful withdrawal. But we don't have that information and I would be confused if I check my bank account after seeing the 'success' message for a withdrawal while not having received the money yet. I.e. I think we should be more specific with the phrasing here.

[prayagd]

@ebma the text is updated based on your suggestion, hope this is clear now.

[prayagd]

Hey team! Please add your planning poker estimate with Zenhub @ebma @Sharqiewicz @TorstenStueber

[Sharqiewicz]

@prayagd What are the links to the Telegram and Discord support channels?

[Sharqiewicz]

@prayagd There is no Discord button in the design

[Sharqiewicz]

@prayagd Is the ‘email’ field mandatory to continue? Which endpoint has the email field be submitted to?

[Sharqiewicz]

@prayagd When the user clicks on Telegram or Discord, should the modal window remain or be closed?

[prayagd]

@prayagd Is the ‘email’ field mandatory to continue? Which endpoint has the email field be submitted to?

not mandatory

@prayagd When the user clicks on Telegram or Discord, should the modal window remain or be closed?

Remain and redirected to the support channel

@prayagd There is no Discord button in the design

You are right, will get you the design

@prayagd What are the links to the Telegram and Discord support channels?

will get you the link

[prayagd]

@Sharqiewicz sorry for the confusion, its telegram support channel. I updated the description too. here it the link https://t.me/+Lq-sxfXBNIQ5YzRl

[TorstenStueber]

@prayagd there are a couple of undefined items here

• what should the TG button do?
• what should the email input field do? as discussed, we would want to use a third party tool
• what is a criterion for showing the failure screen? the main source of failures are usually that one step does not make any progress and we are just in a waiting loop

[TorstenStueber]

@prayagd can you please clarify my questions?

[prayagd]

what should the TG button do? what should the email input field do? as discussed, we would want to use a third party tool what is a criterion for showing the failure screen? the main source of failures are usually that one step does not make any progress and we are just in a waiting loop

Apologies @TorstenStueber missed this

• TG should redirect to telegram support channel
• We just store the email in a simple google sheet, there is a submit button missing there design is coming will create a ticket to add it there
• Definitely in the case when any of the step fails we redirect to failure screen, regarding other scenarios and we are stuck on the progress screen, there is a timeout of 15 minutes we are considering

[TorstenStueber]

Thanks. Will you create a ticket for the first two points?

[prayagd]

@TorstenStueber the first one is already developed by Kacper and second one i have added the ticket