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pergolafabio / Hikvision-Addons

Home Assistant: Hikvision Doorbell
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DS-KB8112-IM support #196

Closed attilhacks closed 6 months ago

attilhacks commented 7 months ago

Is there an existing feature request for this?

Add-on

Doorbell

Your feature request

Hello, I have 3 x DS-KB8112-IM doorbells and I would like to connect to your addon, unfortunately I get this message:

ERROR | main::101 - Error while listening to events in Citofono Sbarra: Not enough resource on the device. Error code:28

this is the complete log

V1.0 build 180516 EmbeddedNetVIS 99

2024-04-23 20:44:17.811 | DEBUG | doorbell:sdk_device_ability:275 - Response url for sdk_device_ability: <?xml version="1.0" encoding="UTF-8"?>

true true 1 AI 1 COM

2024-04-23 20:44:17.813 | DEBUG | mqtt:init:166 - Configuring 1 door switches 2024-04-23 20:44:17.818 | DEBUG | event:register_handler:234 - Adding event handler MQTT 2024-04-23 20:44:17.819 | DEBUG | mqtt_input:init:21 - Setting up MQTTInput 2024-04-23 20:44:17.819 | DEBUG | sdk.utils:call_ISAPI:125 - Call ISAPI request method url body: GET /ISAPI/System/deviceInfo
2024-04-23 20:44:17.862 | DEBUG | sdk.utils:call_ISAPI:165 - Response output:

Citofono Cancelli 48323133-3133-3235-3238-1868cbf9fc8d DS-KB8112-IM DS-KB8112-IM0120180502WR213132528CL 18:68:cb:f9:fc:8d V1.4.5 build 190219 V1.0 build 180516 EmbeddedNetVIS 99

2024-04-23 20:44:17.912 | DEBUG | event:start:255 - Registering callback function using SDK 2024-04-23 20:44:17.916 | DEBUG | doorbell:setup_alarm:90 - Arming the device via SDK 2024-04-23 20:44:17.938 | ERROR | main::101 - Error while listening to events in Citofono Sbarra: Not enough resource on the device. Error code:28

thanks for your help

attilhacks commented 7 months ago

PS: resetting to factory default didn't solve the issue

pergolafabio commented 7 months ago

Do you see the error on all 3 devices? Have you tried maybe upgrading the firmware? The add-on the first time is downloading a huge backlog, maybe after a few reboots and or restarts , the error will be gone...

pergolafabio commented 7 months ago

Sew also this one, he was able to resolve with a reset...

https://github.com/pergolafabio/Hikvision-Addons/issues/178

I think it's firmware related maybe

attilhacks commented 7 months ago

Ciao Fabio, yes it's a common thing on all of the 3 devices, I tried resetting one but no luck. Firmware is the latest available for that model which is kind of old...

it works great on DS-KV6113-WPE1(C)

Many thanks

pergolafabio commented 7 months ago

Hmm , then I'm out of ideas :-( Maybe you can ask on the community forums to see if other People succeeded with this device?

pergolafabio commented 6 months ago

Did you manage to get it to work?

attilhacks commented 6 months ago

Hello, thanks for the follow up no, looks like an issue with the device and not with your code

pergolafabio commented 6 months ago

Ah ok, what was the issue? Maybe interesting for other people?

attilhacks commented 6 months ago

no idea, the device jus throws Error code:28 but wasn't able to find the problem :-(
I will get back to it when I have more time anyways.

thanks