Closed Raiku17 closed 2 years ago
Thanks for the report and sorry you're having issues.
Can you confirm that you are using the official 7 inch touchscreen that is plugged into the Pi with a ribbon cable (rather than HDMI), and that the hardware
key in the .ini
file is set to Pi4
?
Can you also share the contents of the wfpiconsole.log
file once you have started the console. That'll show which display settings the console is using.
Thank you! The issue was the hardware was set to Pi3
I updated to Pi4
and issue has been resolved.
Great! Glad it was an easy fix 🙂
Describe the bug On launch of the program, a bottom portion of the screen is cut off, and the rest is slightly stretched as if it is trying to fit a larger resolution.
To Reproduce Steps to reproduce the behavior:
Screenshots
Hardware/OS/Version (please complete the following information):
Additional context I followed the steps regarding screen size. In the Raspberry Pi OS I updated the taskbar settings to have it hide at 0 pixels. In the application settings I tried turning off and on the Launch in Full Screen option, it did not appear to have an impact. I can resolve it by right clicking on the application in the taskbar and choosing maximize. It will then appear normal. This does not stay, because if restarted/shut down, the issue persists. I also checked the wfpiconsole.ini file and confirmed the screen resolution matches the 7" touch screen.