search

petejkim / nitrogen-dist

Nitrogen: Atom, meet Cloud.
Other
13 stars 1 forks source link

nsync error. Firewall issue? #29

Open sthor69 opened 8 years ago

sthor69 commented 8 years ago

When I open a Nitrogen project on the Atom environment, I can neither sync the files nor open the shell. The following line is present in the log after the attempt.

Sync: [nsync error] Failed to upload .syncignore: dial tcp 54.194.98.8:32768: getsockopt: connection refused Shell: [nsync error] Failed to ssh.Dial: dial tcp 54.171.195.210:32768: getsockopt: connection refused

I'm behind a firewall that close all the ports but 80, 8080, 22 and some other common ones. Surely port 32768 is not allowed. Is there any way to use Nitrogen package in this scenario?

nitrogen-ide commented 8 years ago

-- Please reply above this line --

Hello,

We received your Nitrous support request! One of our support engineers will respond to you as soon as possible. In the meantime, some of these documents might be helpful: 

https://community.nitrous.io/docs [1] https://community.nitrous.io/docs/problems-previewing-my-app [2] https://community.nitrous.io/docs/ide-overview [3] https://community.nitrous.io/docs/billing-pricing-faq [4]

Thanks!

Nitrous Support

Links:

[1] https://community.nitrous.io/docs [2] https://community.nitrous.io/docs/problems-previewing-my-app [3] https://community.nitrous.io/docs/ide-overview [4] https://community.nitrous.io/docs/billing-pricing-faq

On Thu, Apr 28, 2016 at 8:47 AM UTC, Nitrous-Io/nitrogen-Dist <reply@reply.github.com> wrote:

When I open a Nitrogen project on the Atom environment, I can neither sync the files nor open the shell. The following line is present in the log after the attempt.

Sync: [nsync error] Failed to upload .syncignore: dial tcp 54.194.98.8:32768: getsockopt: connection refused Shell: [nsync error] Failed to ssh.Dial: dial tcp 54.171.195.210:32768: getsockopt: connection refused

I'm behind a firewall that close all the ports but 80, 8080, 22 and some other common ones. Surely port 32768 is not allowed. Is there any way to use Nitrogen package in this scenario?

You are receiving this because you are subscribed to this thread. Reply to this email directly or view it on GitHub [1]

Links:

[1] https://github.com/nitrous-io/nitrogen-dist/issues/29

nitrogen-ide commented 8 years ago

-- Please reply above this line --

Hi.

Unfortunately, we can't support if the ports are not open. It seems Web IDE is only a way to use Nitrous from your environment.

Sorry for the inconvenience.

Sunjin support@nitrous.io

How would you rate my reply? Great [1]    Okay [2]    Not Good [3]

Links:

[1] https://secure.helpscout.net/satisfaction/80316594/record/523416879/1/ [2] https://secure.helpscout.net/satisfaction/80316594/record/523416879/2/ [3] https://secure.helpscout.net/satisfaction/80316594/record/523416879/3/

On Thu, Apr 28, 2016 at 8:47 AM UTC, Nitrous-Io/nitrogen-Dist <reply@reply.github.com> wrote:

When I open a Nitrogen project on the Atom environment, I can neither sync the files nor open the shell. The following line is present in the log after the attempt.

Sync: [nsync error] Failed to upload .syncignore: dial tcp 54.194.98.8:32768: getsockopt: connection refused Shell: [nsync error] Failed to ssh.Dial: dial tcp 54.171.195.210:32768: getsockopt: connection refused

I'm behind a firewall that close all the ports but 80, 8080, 22 and some other common ones. Surely port 32768 is not allowed. Is there any way to use Nitrogen package in this scenario?

You are receiving this because you are subscribed to this thread. Reply to this email directly or view it on GitHub [1]

Links:

[1] https://github.com/nitrous-io/nitrogen-dist/issues/29