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petio-team / petio

Petio Request, Discover, Review
https://petio.tv
MIT License
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New Users in Plex not being Pushed into Petio #852

Open lawltrox opened 8 months ago

lawltrox commented 8 months ago

Describe the bug Users that have been given access to my main library are not being synchronized to Petio. It successfully pulled the users during the install but never added any new users created since.

To Reproduce Steps to reproduce the behavior:

  1. Create a new Plex user
  2. Wait for the user to be sync'd by Petio
  3. Wait endlessly?

Expected behavior New users should (eventually) be pulled into Petio so they can log in with their Plex credentials.

Desktop (please complete the following information):

Additional context My Petio install is in a Docker container. I tried going trough the logs it was generating and i can't seem to find any indication as to what could be the problem. Doing research on Discord i saw a few people that also were having similar issues but i could not find a concise solution. Any help would be greatly appreciated.

wilsonlspacheco commented 7 months ago

I have the exact same problem.

PETIO and MongoDB 4.4.9 containers at Synology Docker. All comunications are ok, all existing users can make a requests. Only new users cant Login with their PLEX Sign in Credentials

jemichae commented 3 months ago

Same issue - March 2024. Petio API Version 0.5.4-alpha. Windows. Service start or direct console.

Any users given access to Plex after the initial Petio installation are never sync'd to Petio. Current workaround is to create custom (local Petio) users.