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Radarr & Sonarr connections failing #853

Open djmega152 opened 11 months ago

djmega152 commented 11 months ago

I have petio running in docker on a synology deployment with DSM 7.2. I noticed that my requests were no longer processing correctly so I took a look at my admin settings. I tried to test the existing connections and they failed. When I cancelled out of the configuration screen, the configuration disappeared. When I try to recreate, the connection test fails. I tried with both my local IP as well as a DDNS address and both fail.

I checked the console and see this error. I took the path (API key removed) and put it into postman and it returns the expected body.
image

image

This configuration had been working for nearly a year and nothing has changed.

Petio image detail image

Radarr image is linuxserver/radarr:latest and the same for Sonarr

HalianElf commented 11 months ago

Your error shows port 7373 and postman you used 7878

djmega152 commented 11 months ago

Ugh. That was a fat finger after multiple attempts with both radarr and sonarr. The issue persists for both. Here's the revised error screenshot: image

When I try to revise the configuration through the UI and the test fails, the profile gets deleted and the json file with the stored config in the docker folder also resets to a blank object.

djmega152 commented 11 months ago

I tried using both the local IP address as well as the DDNS URL. Neither works. image image image

I also tried disabling the firewall on the synology unit to rule that out but it made no difference.

All of these packages are deployed in docker. Petio has its own network assigned but radarr and sonarr are running on a network bridge.

But this configuration previously worked until about a week or so ago. radarr and sonarr haven't changed other than an image update (I use the :latest tag) and so has petio.

Please let me know if there is anything I can provide to help troubleshoot this.

HalianElf commented 11 months ago

Connection reset is still a networking issue. Is it a reset with the local IP too?

djmega152 commented 11 months ago

Yes, same issue

On Sun, Oct 29, 2023, 7:20 PM HalianElf @.***> wrote:

Connection reset is still a networking issue. Is it a reset with the local IP too?

— Reply to this email directly, view it on GitHub https://github.com/petio-team/petio/issues/853#issuecomment-1784263736, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXYBZATPNBLRTL67Q5NTDIDYB3QCVAVCNFSM6AAAAAA6U4S4ECVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOBUGI3DGNZTGY . You are receiving this because you authored the thread.Message ID: @.***>

djmega152 commented 11 months ago

Is there any update here?

djmega152 commented 10 months ago

Still no update?