Power8 disappears after system goes to sleep

[GoogleCodeExporter]

What steps will reproduce the problem?
1.Run system
2.Let system go to sleep
3.Bring system back up

What is the expected output? What do you see instead?
The Power8 icon disappears from the task bar. I have to run Power8.exe by 
finding it through the library to get my start button back.

What version of the product are you using? On what operating system?
1.4.3.619 on Windows 8

Please provide any additional information below.

Original issue reported on code.google.com by richard....@gmail.com on 19 Aug 2013 at 3:39

[GoogleCodeExporter]

Hello Richard,

I never saw this behavior and wasn't able to reproduce it.
The thing is that sleep only stops secondary hardware and does nothing to 
processes.
Maybe you have Hybrid sleep or Hibernization enabled so system operates with 
processes somehow...

So couple of questions here:
 - Do you mean "Sleep", "Hybernate" or "Hybrid sleep"?
 - Do you see any messages when Power8 icon disappears?
 - Can you open Event Viewer and find any "Application Error" events related to Power8?
 - Do you have any process operating utilities in your system?
 - Can you check with TaskManager that Power8.exe process doesn't exist in system after sleep?
 - Does the icon actually disappear, or maybe it just becomes white or black? (Several Intel HD video adapters have this issue with WPF apps)

Sorry for not answering for long time.

Original comment by agentmc@mail.ru on 29 Aug 2013 at 7:09

• Changed state: Feedback

[GoogleCodeExporter]

I do have it set to sleep, not hibernate, but Windows 8 is new to me, so I
may have something configured wrongly. I will check. I did find one event;
this doesn't happen all the time, just some of the time. I have checked for
invisible presence, but clicking where the icon should be doesn't do
anything, so I think it's really gone. Here's my error message in the Event
Viewer:

Faulting application name: Power8.exe, version: 1.4.3.619, time stamp:
0x51e2f4ee
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp:
0x50988aa6
Exception code: 0xe0434352
Fault offset: 0x000000000003811c
Faulting process id: 0x1670
Faulting application start time: 0x01ce9c854f857117
Faulting application path: D:\Program Files (x86)\Power8
team\Power8\Power8.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: 82fea4c9-087a-11e3-be77-d43d7eb66f94
Faulting package full name:
Faulting package-relative application ID:

Thanks for responding!
Richard

Original comment by richard....@gmail.com on 29 Aug 2013 at 2:39

[GoogleCodeExporter]

Richard,

thanks for your feedback. Please try this version: 
http://power8.googlecode.com/files/P8.Pre-1.4.Debug.7z

It doesn't contain a fix, but it has extended logging that will help me to 
identify possible causes of an issue.

Please make it run, then reproduce problem. When Power8 is not available after 
system wake-up, go to your %temp% folder and locate file p8log.txt. Email it to 
me at agentmc-at-mail-dot-ru. Please do not attach log here since it may 
contain sensitive information (such as structure of your start menu).

Pre-1.4 version is the debug version and so it may be slow, thus please do not 
use it on the daily basis after the issue is reproduced.

Mike.

Original comment by agentmc@mail.ru on 30 Aug 2013 at 1:10

• Added labels: OpSys-Windows

[GoogleCodeExporter]

Hi -
  I haven't put it in, as for some reason I no longer have a problem. It
must have been something in my system, so please remove the bug report.
Sorry.
Richard Lowensohn

Original comment by richard....@gmail.com on 9 Sep 2013 at 4:34

[GoogleCodeExporter]

Closed by request of reporter.

Original comment by agentmc@mail.ru on 9 Sep 2013 at 8:25

• Changed state: NotABug