Tapo devices stuck on firmware update when update was not even started at all, incorrect Update state in HA

[GSzabados]

Version of the integration

Latest, 3.0.0, which is actually 3.1.1, but somebody does not update correctly the manifest.jon....

Configuration

1.3.4

Describe the bug

Tapo P100 stuck on firmware update when update was not even started at all

Debug log

This error originated from a custom integration.

Logger: custom_components.tapo.coordinators
Source: helpers/update_coordinator.py:347
integration: TP-Link Tapo (documentation, issues)
First occurred: 14 April 2024 at 23:47:42 (5 occurrences)
Last logged: 12:17:51

Error fetching tapo data: Unexpected exception:

[paulo-serrao]

same for my P115

[GSzabados]

The same issue with 3.1.2.

[paulo-serrao]

yes, same issue on my side as well

[xenjke]

Same here!

[ruipalhinhas]

Same here, but for a L510 light.

This error originated from a custom integration.

Logger: custom_components.tapo.coordinators
Source: helpers/update_coordinator.py:347
integration: TP-Link Tapo (documentation, issues)
First occurred: 16 April 2024 at 19:05:55 (6 occurrences)
Last logged: 12:20:29

Error fetching tapo data: Unexpected exception:

[glebrun]

Same issue for my P110.

[Game2Freak]

I have this same issue with my P100

[LeoXX]

Same issue

[fajrstartr]

Same issue with P110

[Game2Freak]

Has anyone tried to update the firmware using the Official Tapo app?

HA is reporting the same firmware as the official app so assuming it’s safe to do the update.

[glebrun]

Has anyone tried to update the firmware using the Official Tapo app?

HA is reporting the same firmware as the official app so assuming it’s safe to do the update.

Yes, I've just tried that and it seems to have resolved the issue in HA too. I had to hit the "Update Now" button in the Tapo app for the device a few times before it updated.

I hadn't looked at the Tapo app but it looks like my P110 was set to "Auto Update", but hadn't managed to do so by itself. So maybe HA was simply reporting these attempts by the P110 to update itself?

tl;dr - update your Tapo device firmware from the Tapo App manually and the notification in HA will go away.

[GSzabados]

The issue is that, that it should not show updating. It should show an option to be able to update from HA. As this option should be skippable as well, though the SKIP button.

[paulo-serrao]

the way I see it, we should not be forced to update in order for the notification to go away...

1)it should not display "installing 0%" if we did NOT order it to update thru HA 2)we should be able to disable the notification that a new update is available

[tymscar]

I can confirm, same issue here

Edit: Updating in the app worked, BUT you need to reboot home assistant for the notifications to go away:

[github-actions[bot]]

This issue is stale because it has been open for 30 days with no activity.

[GSzabados]

The issue is a stale, as it has not been still fixed. The issue still persists.

[tymscar]

The issue is a stale, as it has not been still fixed. The issue still persists.

Stalebot is a horrible concept.