Open DavidBuch1 opened 3 months ago
@DavidBuch1
Can we have a screen-sharing session, as we cannot reproduce it? We are available 10am-6pm IST.
Hi.
We most certainly can, but I am not able to reproduce it on demand. Sometimes it takes 5 minutes, other times 2 hours - completely randomly. What I suggest is I will record my screen as I am working and then when it does happen, I can provide a snippet of that recording for you. Happy to join in an online session anytime though if you feel it would help.
Kind regards
David Buch
CEO & Founder Appzoola
+61 451 753 960 +1 218-203-5343
Meeting request: https://calendly.com/appzoola 
On 16 Aug 2024, at 20:53, Akshay Joshi @.***> wrote:
@DavidBuch1 https://github.com/DavidBuch1 Can we have a screen-sharing session, as we cannot reproduce it? We are available 10am-6pm IST.
— Reply to this email directly, view it on GitHub https://github.com/pgadmin-org/pgadmin4/issues/7820#issuecomment-2293287616, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQBHMQ4COG4ESBSTBREXB3TZRXK3DAVCNFSM6AAAAABMSW5VNWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOJTGI4DONRRGY. You are receiving this because you were mentioned.
Hi @DavidBuch1,
Do you remember the version of pgAdmin when you started facing this issue?
Hi
It may have been 8.7 but I cannot be sure, sorry
Kind regards
David Buch
CEO & Founder Appzoola
+61 451 753 960 +1 218-203-5343
Meeting request: https://calendly.com/appzoola 
On 19 Aug 2024, at 16:39, Aditya Toshniwal @.***> wrote:
Hi @DavidBuch1 https://github.com/DavidBuch1,
Do you remember the version of pgAdmin when you started facing this issue?
— Reply to this email directly, view it on GitHub https://github.com/pgadmin-org/pgadmin4/issues/7820#issuecomment-2295777126, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQBHMQ3ZDTIC4FEUEJNOBQTZSGHI7AVCNFSM6AAAAABMSW5VNWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOJVG43TOMJSGY. You are receiving this because you were mentioned.
Hi All
I have created a google drive where I will try and record issues as the come along. The latest one happened right now, where I tried to load the list of servers, and the drop down showed nothing. Refreshing didnt work. I had to shut down and restart.
The link is https://drive.google.com/drive/folders/1QdtTz6Iwf4KJ9WVEakP8uoQX0vz4IeYA?usp=drive_link
It may ask you to be granted access, in which case I will do so
Kind regards
David Buch
CEO & Founder Appzoola
+61 451 753 960 +1 218-203-5343
Meeting request: https://calendly.com/appzoola 
On 19 Aug 2024, at 16:39, Aditya Toshniwal @.***> wrote:
Hi @DavidBuch1 https://github.com/DavidBuch1,
Do you remember the version of pgAdmin when you started facing this issue?
— Reply to this email directly, view it on GitHub https://github.com/pgadmin-org/pgadmin4/issues/7820#issuecomment-2295777126, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQBHMQ3ZDTIC4FEUEJNOBQTZSGHI7AVCNFSM6AAAAABMSW5VNWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOJVG43TOMJSGY. You are receiving this because you were mentioned.
HI. Unfortunately I am still having issues with pgAdmin4 failing randomly. I have tried to record it to capture the screen going white, but because its so random, am unable to do so. I have noticed that issues arise more frequently when I leave the computer for a few hours, come back and try and carry on with the open tabs. It has always timed out so tries to reconnect. Sometimes it fails and just does nothing (See latest video in the google drive). The ONLY thing I can then do is shut down the application and restart. This is a major pain as I have a lot of databases I work with and often having to have multiple tabs open to compare, copy across etc. I have thousands of lines of code in procedures, so often need to keep things open.
the version settings are: Version 8.11 Application Mode Desktop Commit: cda7d7de90dc3ef6c0c0b482c529584dd891116d 2024-08-20 Current User pgadmin4@pgadmin.org Electron Version 32.0.0 Browser Chrome 128.0.6613.36 Operating System macOS-14.6.1-arm64-arm-64bit
cheers
Hi @DavidBuch1,
As per your latest video, the error message is "Connection to pgAdmin has been lost." It may have happened that one of the database servers lost the connection, and pgAdmin tried to connect to it but couldn't.
We will check this scenario.
Can you please check your server properties dialogue for the Kerberos Authentication switch? Is it enabled mistakenly for any of the servers?
The kereberos authentication is off.. and the server was not down as I was connected to it successfully from another application. This is a regular occurance Cheers David Buch+32 471 663290On 17 Sep 2024, at 2:53 PM, Khushboo Vashi @.***> wrote: Hi @DavidBuch1, As per your latest video, the error message is "Connection to pgAdmin has been lost." It may have happened that one of the database servers lost the connection, and pgAdmin tried to connect to it but couldn't. We will check this scenario. Can you please check your server properties dialogue for the Kerberos Authentication switch? Is it enabled mistakenly for any of the servers?
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>
@DavidBuch1 With 8.11, whenever crash/error happens, can you please open developer console by navigating View > Toggle Developer Tools and check if there are any errors.
Also can you please share config details from Help > About pgAdmin 4. Also what all parameters are used in the server configuration?
Hi. ok, I just got the white screen now
ALLOW_SAVE_PASSWORD = True
ALLOW_SAVE_TUNNEL_PASSWORD = False
APP_COPYRIGHT = "Copyright (C) 2013 - 2024, The pgAdmin Development Team"
APP_DEFAULT_EMAIL = "pgadmin4@pgadmin.org"
APP_ICON = "pg-icon"
APP_NAME = "pgAdmin 4"
APP_PATH = "pgadmin"
APP_RELEASE = 8
APP_REVISION = 11
APP_SHORT_NAME = "pgadmin4"
APP_SUFFIX = ""
APP_VERSION = "8.11"
APP_VERSION_EXTN = ('.css', '.js', '.html', '.svg', '.png', '.gif', '.ico')
APP_VERSION_INT = 81100
APP_VERSION_PARAM = "ver"
APP_WIN_PATH = "pgAdmin"
AUTHENTICATION_SOURCES = ['internal']
AUTO_DISCOVER_SERVERS = True
AZURE_CREDENTIAL_CACHE_DIR = "/Users/david/.pgadmin/azurecredentialcache"
CA_FILE = "/Applications/pgAdmin 4.app/Contents/Resources/web/cacert.pem"
CHECK_EMAIL_DELIVERABILITY = False
CHECK_SESSION_FILES_INTERVAL = 24
CHECK_SUPPORTED_BROWSER = True
COMMIT_HASH = "cda7d7de90dc3ef6c0c0b482c529584dd891116d 2024-08-20"
COMPRESS_LEVEL = 9
COMPRESS_MIMETYPES = ['text/html', 'text/css', 'text/xml', 'text/javascript', 'application/json', 'application/javascript']
COMPRESS_MIN_SIZE = 500
CONFIG_DATABASE_CONNECTION_MAX_OVERFLOW = 100
CONFIG_DATABASE_CONNECTION_POOL_SIZE = 5
CONFIG_DATABASE_URI = ""
CONSOLE_LOG_FORMAT = "%(asctime)s: %(levelname)s %(name)s: %(message)s"
CONSOLE_LOG_FORMAT_JSON = OrderedDict({'time': 'asctime', 'message': 'message', 'level': 'levelname'})
CONSOLE_LOG_LEVEL = 30
CONTENT_SECURITY_POLICY = "default-src ws: http: data: blob: 'unsafe-inline' 'unsafe-eval';"
COOKIE_DEFAULT_DOMAIN = None
COOKIE_DEFAULT_PATH = "/"
DATA_DIR = "/Users/david/.pgadmin"
DEBUG = False
DEFAULT_BINARY_PATHS = {'pg': '$DIR/../../SharedSupport', 'ppas': ''}
DEFAULT_SERVER = "127.0.0.1"
DEFAULT_SERVER_PORT = 5050
DESKTOP_USER = "pgadmin4@pgadmin.org"
DISABLED_LOCAL_PASSWORD_STORAGE = False
EFFECTIVE_SERVER_PORT = 65077
ENABLE_BINARY_PATH_BROWSING = False
ENABLE_PSQL = True
ENABLE_SERVER_PASS_EXEC_CMD = False
ENHANCED_COOKIE_PROTECTION = True
FILE_LOG_FORMAT = "%(asctime)s: %(levelname)s %(name)s: %(message)s"
FILE_LOG_FORMAT_JSON = OrderedDict({'time': 'asctime', 'message': 'message', 'level': 'levelname'})
FILE_LOG_LEVEL = 30
FIXED_BINARY_PATHS = {'pg': '', 'pg-12': '', 'pg-13': '', 'pg-14': '', 'pg-15': '', 'pg-16': '', 'pg-17': '', 'ppas': '', 'ppas-12': '', 'ppas-13': '', 'ppas-14': '', 'ppas-15': '', 'ppas-16': '', 'ppas-17': ''}
HELP_PATH = "../../../docs/en_US/html/"
IS_WIN = False
JSON_LOGGER = False
KERBEROS_CCACHE_DIR = "/Users/david/.pgadmin/krbccache"
KEYRING_NAME = "macOS Keyring"
KRB_APP_HOST_NAME = "127.0.0.1"
KRB_AUTO_CREATE_USER = True
KRB_KTNAME = "
I might add that our servers are most definitely up and running, we have live processes and they would be flagging issues if our actual databases were down or unreachable.
I might add that our servers are most definitely up and running, we have live processes and they would be flagging issues if our actual databases were down or unreachable.
Can you please share server configuration ? I mean what all parameters are being used to connect server? Host,port.user,password or service file? Is it ssl enabled connection?
Hi Please see attached screen shots of my settings
Hi. Not sure if you have had any further insights, but this is has NOT gone away I have upgraded to the latest version and its just happened again. White screen, same issue, all my code is gone. Lost 2hours of work. If you cannot resolve this, then perhaps add an autosave to automatically save every open tab to a file each x minutes (configurable). this is costing my hundreds of dollars in lost time each time I have to go back to it thanks
Hi. Not sure if you have had any further insights, but this is has NOT gone away I have upgraded to the latest version and its just happened again. White screen, same issue, all my code is gone. Lost 2hours of work. If you cannot resolve this, then perhaps add an autosave to automatically save every open tab to a file each x minutes (configurable). this is costing my hundreds of dollars in lost time each time I have to go back to it thanks
Hi David, We want to get this fixed as eager as you. But unfortunately we're not able to reproduce this. Did you check the View->Toggle Developer Tools?
Hi. Yes I had uploaded images of what I could see. Uploading again..
I have just added another video showing how pgadmin seems to lose connection (even though the databases are up and running), and then it seems that just after this, I get the white screen. I have seen the errors indicating lack of resources. I have 128GB Ram , 4TB hard drive and very little else running, so something in pgadmin seems to be chewing resources. I have also seen once a message popping saying Python crashed, but I missed ge tting the error.
Process: Python [1125] Path: /Applications/pgAdmin 4.app/Contents/Frameworks/Python.framework/Versions/3.12/Resources/Python.app/Contents/MacOS/Python Identifier: org.python.python Version: 3.12.4 (3.12.4) Code Type: ARM-64 (Native) Parent Process: pgAdmin 4 [1113] Responsible: pgAdmin 4 [1113] User ID: 502
Date/Time: 2024-10-01 13:33:07.0557 +1000 OS Version: macOS 15.0 (24A335) Report Version: 12 Anonymous UUID: 97FE859F-9AAB-EBC8-409D-7349BE3CF37A
Time Awake Since Boot: 510 seconds
System Integrity Protection: enabled
Crashed Thread: 3
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6 Terminating Process: Python [1125]
Application Specific Information: abort() called
Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x19694a710 poll + 8 1 select.cpython-312-darwin.so 0x102de8464 select_poll_poll + 148 2 Python 0x103ab90c8 _PyEval_EvalFrameDefault + 54040 3 Python 0x1039774dc method_vectorcall + 304 4 Python 0x1039744ec _PyObject_Call + 280 5 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 6 Python 0x103aaba14 PyEval_EvalCode + 304 7 Python 0x103b2c22c run_mod + 176 8 Python 0x103b2b2b4 pyrun_file + 156 9 Python 0x103b2a210 _PyRun_SimpleFileObject + 304 10 Python 0x103b29dd4 _PyRun_AnyFileObject + 80 11 Python 0x103b586a4 pymain_run_file_obj + 164 12 Python 0x103b5841c pymain_run_file + 72 13 Python 0x103b576fc Py_RunMain + 1104 14 Python 0x103b57dc8 pymain_main + 500 15 Python 0x103b57ee4 Py_BytesMain + 40 16 dyld 0x196600274 start + 2840
Thread 1: 0 libsystem_pthread.dylib 0x19697e0e8 start_wqthread + 0
Thread 2: 0 libsystem_kernel.dylib 0x1969455cc __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x196983894 _pthread_cond_wait + 1204 2 Python 0x103b424dc PyThread_acquire_lock_timed + 356 3 Python 0x103bcde84 acquire_timed + 352 4 Python 0x103bcda78 lock_PyThread_acquire_lock + 56 5 Python 0x103984618 method_vectorcall_VARARGS_KEYWORDS + 152 6 Python 0x103ab743c _PyEval_EvalFrameDefault + 46732 7 Python 0x10397751c method_vectorcall + 368 8 Python 0x103bcd024 thread_run + 160 9 Python 0x103b420cc pythread_wrapper + 48 10 libsystem_pthread.dylib 0x1969832e4 _pthread_start + 136 11 libsystem_pthread.dylib 0x19697e0fc thread_start + 8
Thread 3 Crashed: 0 libsystem_kernel.dylib 0x19694a600 pthread_kill + 8 1 libsystem_pthread.dylib 0x196982f70 pthread_kill + 288 2 libsystem_c.dylib 0x19688f908 abort + 128 3 libsystem_malloc.dylib 0x19679967c malloc_vreport + 896 4 libsystem_malloc.dylib 0x19679d23c malloc_report + 64 5 libsystem_malloc.dylib 0x1967bb574 _realloc + 420 6 libpq.5.dylib 0x1138cb6c0 pqCheckInBufferSpace + 688 7 libpq.5.dylib 0x1138cbdd0 pqReadData + 340 8 libpq.5.dylib 0x1138c4408 PQconsumeInput + 104 9 _psycopg.cpython-312-darwin.so 0x113bc95a8 __pyx_gb_9psycopg_c_8_psycopg_25generator5 + 472 10 _psycopg.cpython-312-darwin.so 0x113b807ec Pyx_Coroutine_SendEx + 128 11 _psycopg.cpython-312-darwin.so 0x113b80e04 Pyx_Coroutine_Send + 184 12 _psycopg.cpython-312-darwin.so 0x113b80e30 __Pyx_Coroutine_Send + 228 13 _psycopg.cpython-312-darwin.so 0x113b80e30 Pyx_Coroutine_Send + 228 14 Python 0x103984b34 method_vectorcall_O + 116 15 Python 0x103975fa4 PyObject_VectorcallMethod + 148 16 Python 0x103aaf560 _PyEval_EvalFrameDefault + 14256 17 Python 0x103995ea8 gen_send_ex2 + 200 18 Python 0x103995c88 gen_send_ex + 36 19 Python 0x1039e152c cfunction_vectorcall_O + 108 20 Python 0x10397627c object_vacall + 292 21 Python 0x1039765d8 PyObject_CallFunctionObjArgs + 56 22 _psycopg.cpython-312-darwin.so 0x113bcb828 __pyx_pw_9psycopg_c_8_psycopg_30wait_c + 1536 23 Python 0x103ab743c _PyEval_EvalFrameDefault + 46732 24 Python 0x1039774dc method_vectorcall + 304 25 Python 0x1039744ec _PyObject_Call + 280 26 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 27 Python 0x1039774dc method_vectorcall + 304 28 Python 0x1039744ec _PyObject_Call + 280 29 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 30 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 31 Python 0x103a0e058 slot_tp_call + 208 32 Python 0x103973528 _PyObject_MakeTpCall + 128 33 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 34 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 35 Python 0x103a0e058 slot_tp_call + 208 36 Python 0x103973528 _PyObject_MakeTpCall + 128 37 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 38 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 39 Python 0x103a0fa08 slot_tp_init + 208 40 Python 0x103a04964 type_call + 148 41 Python 0x103973528 _PyObject_MakeTpCall + 128 42 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 43 Python 0x103977460 method_vectorcall + 180 44 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 45 Python 0x10397751c method_vectorcall + 368 46 Python 0x103bcd024 thread_run + 160 47 Python 0x103b420cc pythread_wrapper + 48 48 libsystem_pthread.dylib 0x1969832e4 _pthread_start + 136 49 libsystem_pthread.dylib 0x19697e0fc thread_start + 8
Thread 4: 0 libsystem_kernel.dylib 0x196947efc kevent + 8 1 select.cpython-312-darwin.so 0x102de953c select_kqueue_control_impl + 608 2 Python 0x103ab90c8 _PyEval_EvalFrameDefault + 54040 3 Python 0x1039774dc method_vectorcall + 304 4 Python 0x1039744ec _PyObject_Call + 280 5 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 6 Python 0x1039774dc method_vectorcall + 304 7 Python 0x1039744ec _PyObject_Call + 280 8 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 9 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 10 Python 0x103a0e058 slot_tp_call + 208 11 Python 0x103973528 _PyObject_MakeTpCall + 128 12 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 13 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 14 Python 0x103a0e058 slot_tp_call + 208 15 Python 0x103973528 _PyObject_MakeTpCall + 128 16 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 17 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 18 Python 0x103a0fa08 slot_tp_init + 208 19 Python 0x103a04964 type_call + 148 20 Python 0x103973528 _PyObject_MakeTpCall + 128 21 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 22 Python 0x103977460 method_vectorcall + 180 23 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 24 Python 0x10397751c method_vectorcall + 368 25 Python 0x103bcd024 thread_run + 160 26 Python 0x103b420cc pythread_wrapper + 48 27 libsystem_pthread.dylib 0x1969832e4 _pthread_start + 136 28 libsystem_pthread.dylib 0x19697e0fc thread_start + 8
Thread 5: 0 libsystem_kernel.dylib 0x1969455cc __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x196983894 _pthread_cond_wait + 1204 2 Python 0x103b4253c PyThread_acquire_lock_timed + 452 3 Python 0x103bcde84 acquire_timed + 352 4 Python 0x103bcda78 lock_PyThread_acquire_lock + 56 5 Python 0x1039e1c88 cfunction_call + 72 6 Python 0x103973528 _PyObject_MakeTpCall + 128 7 Python 0x103ab6dfc _PyEval_EvalFrameDefault + 45132 8 Python 0x103977460 method_vectorcall + 180 9 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 10 Python 0x1039774dc method_vectorcall + 304 11 Python 0x1039744ec _PyObject_Call + 280 12 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 13 Python 0x1039774dc method_vectorcall + 304 14 Python 0x1039744ec _PyObject_Call + 280 15 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 16 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 17 Python 0x103a0e058 slot_tp_call + 208 18 Python 0x103973528 _PyObject_MakeTpCall + 128 19 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 20 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 21 Python 0x103a0e058 slot_tp_call + 208 22 Python 0x103973528 _PyObject_MakeTpCall + 128 23 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 24 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 25 Python 0x103a0fa08 slot_tp_init + 208 26 Python 0x103a04964 type_call + 148 27 Python 0x103973528 _PyObject_MakeTpCall + 128 28 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 29 Python 0x103977460 method_vectorcall + 180 30 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 31 Python 0x10397751c method_vectorcall + 368 32 Python 0x103bcd024 thread_run + 160 33 Python 0x103b420cc pythread_wrapper + 48 34 libsystem_pthread.dylib 0x1969832e4 _pthread_start + 136 35 libsystem_pthread.dylib 0x19697e0fc thread_start + 8
Thread 6: 0 libsystem_kernel.dylib 0x19694a710 poll + 8 1 _psycopg.cpython-312-darwin.so 0x113bcb790 __pyx_pw_9psycopg_c_8_psycopg_30wait_c + 1384 2 Python 0x103ab743c _PyEval_EvalFrameDefault + 46732 3 Python 0x1039774dc method_vectorcall + 304 4 Python 0x1039744ec _PyObject_Call + 280 5 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 6 Python 0x1039774dc method_vectorcall + 304 7 Python 0x1039744ec _PyObject_Call + 280 8 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 9 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 10 Python 0x103a0e058 slot_tp_call + 208 11 Python 0x103973528 _PyObject_MakeTpCall + 128 12 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 13 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 14 Python 0x103a0e058 slot_tp_call + 208 15 Python 0x103973528 _PyObject_MakeTpCall + 128 16 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 17 Python 0x1039732ac _PyObject_FastCallDictTstate + 96 18 Python 0x103a0fa08 slot_tp_init + 208 19 Python 0x103a04964 type_call + 148 20 Python 0x103973528 _PyObject_MakeTpCall + 128 21 Python 0x103ab7598 _PyEval_EvalFrameDefault + 47080 22 Python 0x103977460 method_vectorcall + 180 23 Python 0x103ab92c4 _PyEval_EvalFrameDefault + 54548 24 Python 0x10397751c method_vectorcall + 368 25 Python 0x103bcd024 thread_run + 160 26 Python 0x103b420cc pythread_wrapper + 48 27 libsystem_pthread.dylib 0x1969832e4 _pthread_start + 136 28 libsystem_pthread.dylib 0x19697e0fc thread_start + 8
Thread 3 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x0000000000000073 x5: 0x000000000000002e x6: 0x0000000000000001 x7: 0x00000000000008e0 x8: 0x98e96103960aeeab x9: 0x98e96102f95a9eab x10: 0x000000000000000a x11: 0x0000000000000000 x12: 0x0000000000000031 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000023 x16: 0x0000000000000148 x17: 0x00000002032980e8 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x000000000000277b x21: 0x000000016f5070e0 x22: 0x00000001967c83c3 x23: 0x000000016f505440 x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x000000016d467aab x27: 0x000000016f507000 x28: 0x0000000000000000 fp: 0x000000016f504d90 lr: 0x0000000196982f70 sp: 0x000000016f504d70 pc: 0x000000019694a600 cpsr: 0x40001000 far: 0x0000000000000000 esr: 0x56000080 Address size fault
Binary Images:
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0x102d80000 - 0x102d87fff _json.cpython-312-darwin.so ()
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=850.7M resident=0K(0%) swapped_out_or_unallocated=850.7M(100%) Writable regions: Total=3.1G written=899K(0%) resident=899K(0%) swapped_out=0K(0%) unallocated=3.1G(100%)
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Model: Mac13,2, BootROM 11881.1.1, proc 20:16:4 processors, 128 GB, SMC Graphics: Apple M1 Ultra, Apple M1 Ultra, Built-In Display: LS49AG95, 5120 x 1440, Main, MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Jul 26 2024 20:03:31 version 20.10.1123.2.8.7.186 FWID 01-58d15577 IO80211_driverkit-1302.71 "IO80211_driverkit-1302.71" Aug 5 2024 22:09:56 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: Wi-Fi, AirPort, en1 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus USB Device: UHD Video Pack USB Device: USB31Bus USB Device: USB31Bus USB Device: HyperX Quadcast USB Device: USB31Bus USB Device: Logitech Webcam C930e Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc. Thunderbolt Bus: Mac Studio, Apple Inc.
Hi Any update on this?
its happening CONSTANTLY, and I am losing HOURS of work costing me thousands.
I have seen it often happens when I open a server, and then while its still loading I click on a new database to open it - white screen.
othertimes completely random, but "Seems" to be more often then not when I am scrolling in the tree
Hi @DavidBuch1,
We're trying to reproduce this. We have found 1-2 odd cases where app crashes, which will fixed in upcoming release. Once fixed you can try the pgAdmin nightly build to check if it fixes your issue as well.
Thank you for your patience.
Hi
Ok thanks! Kind regards
David Buch
CEO & Founder Appzoola
+61 451 753 960 +1 218-203-5343
Meeting request: https://calendly.com/appzoola 
On 10 Oct 2024, at 14:01, Aditya Toshniwal @.***> wrote:
Hi @DavidBuch1 https://github.com/DavidBuch1,
We're trying to reproduce this. We have found 1-2 odd cases where app crashes, which will fixed in upcoming release. Once fixed you can try the pgAdmin nightly build to check if it fixes your issue as well.
Thank you for your patience.
— Reply to this email directly, view it on GitHub https://github.com/pgadmin-org/pgadmin4/issues/7820#issuecomment-2403903327, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQBHMQZ2ZKVRTNMSP5OKFGTZ2X3Z7AVCNFSM6AAAAABMSW5VNWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMBTHEYDGMZSG4. You are receiving this because you were mentioned.
Hi FYI, I tried something else. I installed the online version on my server to see if I could reproduce the white screen, and yes, it happened again, completely randomly. The server is running Ubuntu 22.04.
Cheers
@DavidBuch1
We have released v8.13 can you please test it one more time as we have fixed 1-2 odd cases where the app may crash.
Please note that security bugs or issues should be reported to security@pgadmin.org.
I have reported this before, but even in this new version it happens. I have found it happens mostly when I try and scroll down the list of databases in the navigator, suddenly the entire screen goes white and nothing restores my tabs or views. the only thing I can do is shut it down, LOSE all my work and re-open it.
Screenshots
If applicable, add screenshots to help explain your problem.
mac Studio M1 Ultra, Sonoma 14.5, 128GB RAM Deskop version 8.10